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Solidly good place to work overall, but lots of bureaucratic overhead and ossified systems

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Product Manager in Cambridge, MA
Current Employee - Product Manager in Cambridge, MA

I have been working at IBM

Pros

* Good people to work with, with some really stellar folks
* Nearly any important company or government in the world is a customer
* Good benefits
* If you're on a good project that's doing well financially, it can be fun (and a lot of work)
* Well known, well-respected company

Cons

* Expense tightening is getting a little too much
* Committees for everything as a way to avoid personal decision making
* Compartmentalization of roles can be extreme
* Antiquated systems and processes (green screens, and Lotus Notes needs a serious overhaul)
* Interruptions and crisis mode are a way of life
* Politics can be soul crushing
* It's a Big Machine

Advice to ManagementAdvice

It's ok to invest and take more internal risks. Have a planning horizon that's longer than 1 fiscal year for more internal investments.

Approves of CEO
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  1. 3 people found this helpful

    OK if you want to stay stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at IBM

    Pros

    - Flex work schedules
    - One could get by all the way until retirement by doing just enough
    - One could try anything from research to finance to sales to development without leaving IBM

    Cons

    - Very varied policies across the company. You could be a smart guy looking to for a promotion from band 7 to 8 in one area, while in another area, people half as smart as you could be on the way to becoming band 10s.
    - WAY too much politics
    - WAY too much process; needed o keep a large company in order, but often makes no sense at a micro level
    - You could climb up the career ladder by being at the right place, saying the right things, contacting the right people... without the need to actually be great at what you do. If you're the quiet type, forget growth here.

    Advice to ManagementAdvice

    - Put some importance in taking genuine care of your employees. If they are happy, customers will automatically be happy.
    Classic examples from personal experience...
    - Management to employees: No, you cannot pool in money to keep sodas near your offices, because that will upset the contractor of the vending machines at the other end of the building, quarter of a mile away. THIS is not a good place to work.
    - Employee to manager: I can provide a temporary patch to the customer so he can get his system back up and running. Manager to employee: No, thats someone else's job. If you do his job, the system wont break and will hence never be fixed. Let the customer get upset, so that team can realize their mistake.

    Disapproves of CEO
  2. 1 person found this helpful

    Consultant with 10+ years experience and 6+ years at IBM as a Senior Consultant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC

    I have been working at IBM

    Pros

    Name brand recognition, Nice platform into other companies, extensive range of products and applications. Very smart people

    Cons

    Many layers in management, Allot of legacy 30+ yr employees, Low pay, so much time spent working at the client site, and doing IBM admin work; thus leading to less time spent on learning new applications or programs. Lack of being challenged (it all depends on what project your on),

    Advice to ManagementAdvice

    Reward hard work. Talk to your employees, provide more guidance, and mentoring, pay competitively, do not take too long in giving salary increases

    Doesn't Recommend
    Approves of CEO
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