There are newer employer reviews for ICBC (Canada)
There are newer employer reviews for ICBC (Canada)

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A good employer

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at ICBC (Canada)

Pros

competitive compensation, people are very friendly, work and life balance, have lots of opportunities to develop your career in difference role areas

Cons

very localized culture, and the organization is huge so the process efficiency is not very high sometimes

Advice to Management

no

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  1. Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Injury Adjuster in Vancouver, BC (Canada)
    Current Employee - Injury Adjuster in Vancouver, BC (Canada)

    I have been working at ICBC (Canada)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good compensation, good work life balance, many opportunities for upward movement, good management, and very comprehensive training for new employees.

    Cons

    Workload seems to be fairly significant with the implementation of new software systems. Seniority is not favorable to new employees in terms of vacation.

    Advice to Management

    Needs to stream line workflow and eliminate redundancies in job tasks. Needs to better address public perception of corporation in order to improve financial outcomes.


  2. Telephone Claims Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in North Vancouver, BC (Canada)

    I have been working at ICBC (Canada) full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary as well as a good benefits package and pension plan. Being a call centre environment, you're expected to provide top of the line customer service as quickly as possible. There is room for advancement which is encouraged.

    Cons

    Call centre metrics would be better met by robots

    Advice to Management

    Try to remember that your employees are human


There are newer employer reviews for ICBC (Canada)
There are newer employer reviews for ICBC (Canada)

See Most Recent

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