ICF International

  www.icfi.com
  www.icfi.com
There are newer employer reviews for ICF International

3 people found this helpful  

Predictable first "real" job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Research Assistant in Fairfax, VA
Current Employee - Research Assistant in Fairfax, VA

I have been working at ICF International full-time (less than an year)

Pros

I work with some really good people.

Cons

The work is very abstract. It is a lot of typical entry level work and stuff that you probably did as an intern. There are a lot of days where I'm on my way home and think about everything I did that day in terms of paperwork and various tasks and say "what the hell did I actually do today?". Overall is is a pretty good company and that type of feeling is to be expected at your first job and in office work in general, but its not glamorous and it's hard to tell if you are really making an impact or if you are just another government consultant making money without making a difference.

Advice to ManagementAdvice

Really try to help your junior staff understand the projects on a higher level. Let them know that the seemingly meaningless task they are stuck doing actually plays a bigger role later and that it's not just something that you as a manager didn't want to do. Also, schedule your own meetings.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

290 Other Employee Reviews for ICF International (View Most Recent)

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  1. 3 people found this helpful  

    Heirachy dominated, waterfall mangement styles, and resentment abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Martinsville, VA
    Current Employee - Anonymous Employee in Martinsville, VA

    I have been working at ICF International full-time (more than an year)

    Pros

    Contracts are with clients that want to improve operations and procedures within their respective companies and in the world around them.
    Some employees are interesting, informative, and innovative, have shown themselves to be assets to the company.

    Cons

    No such thing as best practices.
    Procedures are haphazard and changed frequently without showing improvements
    Distinct division of employee hierachy in regards to pay and benefits
    Employee handbook that is published on the company site does not apply to local "low fringe"employees
    Little chance of local advancement
    Most managers are "acquired" employees not employees that have the knowledge or experience to lead, most of the management do not know internal procedures or day to day operations
    No investment in the workforce, little training available, and if requested, are told its not in the budget
    Little use of employee ideas and insight, and if taken under advisement managers usually say idea is their own. No gratitude for job well done.
    Employees are "used" for their knowledge in relationship to contracts by upper management without acknowledgment of employees achievements or accolades.
    Every issue is a "fire to be put out", never look at the procedure to implement a better practice to "prevent fires"
    Very unhappy, underpaid workforce. Company plays on the fact that the region has the highest unemployment percentage and uses threatening tactics to retain employees. Too many times have I heard "you can be replaced".
    Retailiatory attitude in local management. Speaking out on issues will get employees brought into a managers office for discussion on what not to say in public, and most employees that show distrust and discouragement usually find themselves back out in the workforce shortly.
    Most employees are looking for jobs elsewhere, very few happy employees on location.
    It appears no one outside of location knows what is occuring at this location in regards to employees, and employees are too frightened of losing their jobs to speak out.

    Advice to ManagementAdvice

    Invest in your people, not just the ones that know the right VP or run in the right cirlces in Fairfax. Give people chances to prove their worth and compensate accordingly. Improve relationships with your employees, instead of dictating to your "troops". Do not mistrust the employee who objects, their ideas may improve your longevity. I know your EBITDA budget percentage is important for a long productive life in business, but investing in your workforce only adds value to your company and reputation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    A Horrible Experience with ICF International in Martinsville VA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Technician in Martinsville, VA
    Current Employee - Research Technician in Martinsville, VA

    I have been working at ICF International full-time (more than an year)

    Pros

    1. I have always been paid on time and it was the amount that it was supposed to be
    2. They care about their clients and production rate
    3. They offer direct deposit which is the best way to be paid
    4. Overtime is available at times only sign up if you are seriously going to work it

    Cons

    1. No such thing as a holiday, holiday pay, and company does not provide the meal for the holiday instead they plan a potluck and ask the employees to provide the food.
    2. The pay is not the best for a call center although it is above minimum wage
    3. Unless you work first shift 9-530 or 10-630 the shifts are crapy
    4. There is no dental insurance although a surveyor talks on the phone for at 8 hours a day
    5. They throw changes at you and expect you to bend as if you are a tree branch, they don't expect you to object and are not prepared for the objection
    6. The turn over rate has to be 80 or 90 percent because everyone you talk to hates it there and wants another job
    7. Education is a joke to them, they have people that work there in Manager status that only graduated from high school
    8. Have a problem with your schedule sorry about that ICF doesn't care if you do not have child care, need a second job, or if you have a higher education they just care about their production rate and making their clients happy
    9. There is not an employee referral program
    10. It is a hugh soap opera there and gossip is everywhere no matter what department you work in
    11. If you are fired you don't have to tell your friends everyone will know within an hour, word of mouth is really big
    12. Attendance is real important to them 2 absents in a 90 day period and only a few tardies are allowed in that time period, if you go over you may be fired without a warning because they do not keep tabs on it on a daily basis
    13. There is no first aid kit, and no one knows CPR or first aid, if you need assistance you are screwed
    14. A call center agent only gets 5 pto days a year and you earn .77 each pay check to get those five days off, if you plan on a vacation or just personal time you must either work your day or days off or work extra hours each day to make up the time you need off, and you must send the time off request in an email that you send during break, lunch or before or after your shift, and at least 48 hours in advance if you send it earlier they act as if they did not receive your request.

    Advice to ManagementAdvice

    You are in the process of making a major change in a bunch of your employees personal lives, be ready for a bunch to quit their job or to not care anymore about anything job related. On a personal note I do not care anymore.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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