ICL

www.iclinc.org
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Amazing and Horrific at the same time!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Social Worker in Brooklyn, NY
Former Employee - Social Worker in Brooklyn, NY

I worked at ICL full-time (less than a year)

Pros

Their mission is great but often sidetracked due to the culture of medicaid reimbursement. The population is great to work with and you learn a lot when it comes to dealing with the poor, and chronically mentally ill. Pay is decent in comparison to other agencies, but poor when compared to the amount of work expected of you.

Cons

The services given to clients fall short because of quotas needed in order to make enough money from medicaid in order to keep the doors open.

You are promised a caseload (it's even in the job description) of 15 to 20 clients, and you end up with close to 40...

the paperwork involved with each client on a monthly basis is so extreme that you often don't have time to do actual clinical work with clients who so desperately need it.

High turnover rate, although if you can manage to stay here a year or so you'll be promoted if you're a team player (not necessarily because you're a good social worker, but because you don't make noise, don't complain, and buy into everything they tell you)

Advice to ManagementAdvice

Reevaluate your mission, and when you say the clients are the most important thing, mean it. Even at the expense of making $

Recommends
Neutral Outlook

17 Other Employee Reviews for ICL (View Most Recent)

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  1. 1 person found this helpful  

    Lack of Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Evening Residential Counselor in New York, NY
    Former Employee - Evening Residential Counselor in New York, NY

    I worked at ICL full-time (more than a year)

    Pros

    At ICL, you have the opportunity to help people who are sick, homeless, substance users and etc. Sometimes you may find yourself making decisions, and taking on roles and duties of a supervisor. The experience is worth it for possible future endeavors.

    Cons

    The staff at the residence, are very unprofessional. There are so many unrelated personal emotions, that causes friction for other individuals/staff comfortable to complete any task or job duty as required. There's also a lack of communication amongst the supervisors and the the staff who provide minimum support to the clients. The case managers do not speak appropriately to the skill builders/residential counselors. Last, but not least favoritism is a crucial role for this company, which causes the possibility to move up within th organization impossible.

    Advice to ManagementAdvice

    If an individual/staff have the potential to grow within the organization, there should more hands on training for that individual/staff to pursue another position. Depending on the experience of the individual/staff, the salary should be negotiable for every job title, it should not be limited to a person education status.

  2. 1 person found this helpful  

    Condescending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at ICL full-time (more than a year)

    Pros

    Non-for-profit so 13 paid Holidays, 3 personal days, 3 sick days/ trimester, 20 vacation days if exempt, 15 if non-exempt. Health benefits including dental, HCR, and other benefits such as pre-tax commuter benefits, and dependable care reimbursement.

    Cons

    Poor career advancement, very burocratic, employees and management do not understand the words "team-work", nobody takes responsibility, low paying jobs expecting Master's degree and above, managers often openly gossip about subordinates with other subordinates, condescending management. Healthcare cost keeps on increasing for the employees.

    Advice to ManagementAdvice

    Stop gossiping and take some responsibility. Appreciate and reward your good employees. Utilize the talent from within and let your employees advance to make your organization stronger.

    Doesn't Recommend
    Negative Outlook
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