There are newer employer reviews for ICON
There are newer employer reviews for ICON

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Nice atmosphere and good work to life ratio

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at ICON full-time

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good company, growing quickly and great atmosphere

Cons

Not enough company funded activities for outside of work

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  1. Misleading employment details

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    competative salaries and paid time off

    Cons

    Poor work life balance, little direction, poor morale

    Advice to Management

    Listen to feedback from your employees and act upon it.

  2. Helpful (2)

    ICON PLC pinches IT Support pennies + CRO employees are very demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Helpdesk
    Former Contractor - Helpdesk

    I worked at ICON as a contractor (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The other folks in IT were freely helpful amongst each other. CRO employees usually, not always, have up-to-date IT equipment.

    Cons

    ICON tries to spend as little as possible on IT staff, so the helpdesk employees are all stressed out with not only too many issues/tickets to deal with but also by their customers, the over-worked, extremely demanding, ready-to-melt-down CRO employees (especially the Project Managers).

    Advice to Management

    ICON Plc is showing a healthy profit. Put a good bit more into hiring more helpdesk personnel. Also, your system is overly complicated due to rapid growth and multiple acquisitions, so get some departmental stability by direct-hiring your helpdesk staff into permanent positions with benefits. It does no one any good for you to lose a valued staff member with four years of ICON helpdesk experience because you won't pay for health insurance.

There are newer employer reviews for ICON
There are newer employer reviews for ICON

See Most Recent

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