ICON

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152 Employee Reviews (View Most Recent)

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2 people found this helpful  

If your a monitor RUN and run fast to another company

Senior CRA (Current Employee)

ProsThey pay you a very high salary.

ConsVery disorganized. The marjority of the management is very new and their training is terrible. My manager has not been able to answer a single question (including helping me with my timesheet) unless consulting her manager first.
The trials are a mess. Icon seems to put profitability first (instead of quality). Almost all of the CRAs I have interacted with are planning on quiting at their one year anniversary (so they don't have to pay the bonus back). The new CRA bonus program is a sham, they will not pay it even if things are out of your control (your report is signed off one day late because of the CTM).
The training is awful so if you are new to the industry or the job then you are going to learn the hard way.

Advice to Senior ManagementBetter communication on the company goals (not one person has been able to tell me the company philosophy).
Better job training for CRAs, CRA Managers, and CTMs (this should include more time on Icon systems).
Update the travel policy (it is the worst in the industry)
Stop having us mail in paper receipts for reimbursements. Decrease the time it takes to be reimbursed (a month is way to long).
Work-Life Balance is important-adding in some work-life benifits will help moral.
You should know that almost everyone I speak with says they are unhappy and are currently looking for a new job.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Don't expect work life balance

    CRA II (Former Employee) Austin, TX

    I worked at ICON full-time for more than 3 years


    Pros: Great health insurance and benefits Cons: They over work the CRAs. No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Very difficult to work with internal departments that have zero accountability for errors or lack of responses.

    Project Manager (Current Employee) Farmingdale, NY

    I have been working at ICON full-time for more than 3 years


    Pros: easy going and mindfull of personal life issues Cons: Very difficult to work with internal departments that have zero… Advice to Senior Management: Make SMT, SS, LAB, RLD, and Data departments individually accountable… No, I would not recommend this company to a friend More
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