ICT Group – “ICT is sweet job”

Pros

A fast growing, promoting from withing company with hands on supervisors and managers, detail information on job performance provided weekly. Workers are rewarded with bonus they earn each month, and also paid lunches, snacks and gifts. Free coffee. Paid training. Training provided on daily basis if needed. Close team mates. Hours are really flexible depening on what team you are on. Generally friendly and supportive atmosphere. Close parking. Buses nearby. Many handicapped workers. ICT seems to welcome the handicapped. Security. Breakroom. Vending machines. Covered smoking area. Pinic benches. Supervisors seem generally interested in you. All equipment provided at no cost to you. Causal business dress code. Sneakers and jeans on Fridays and weekends allowed and permitted many times during year. Open 24/7 so you can really work whenever you want. ICT attempts to accomandate when you want to work.

Cons

Overtime not generally available. Health insurance tied into how many hours you worked. No cell phones allowed in building. No inside smoking. Lockers are provided but some are hard to get into. No electric appliances allowed at desk. No place to plug anything in. You cubicle is shared by others who sometimes leave it messy. Have to go to big cheese supervisors to get otc meds. If you lose you badge it takes forever to get another one. No work sports teams like softball are available although there doesn't seem to be rules against it so if you want to start one you could ask. Suggestions taken but acted on slowly. Some supervisors are better informed then others.

Advice to Senior Management

While it is wonderful to reward your 100/100 people. What about people who make their goals?