354 Employee Reviews (View Most Recent)

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2 people found this helpful  

A great learning opportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Individual Taxpayer Advisory Specialist  in  Los Angeles, CA
Current Employee - Individual Taxpayer Advisory Specialist in Los Angeles, CA

I have been working at IRS

Pros

You will receive a lot of training, you are not expected to work beyond your 40 hours, if you do a good job you will recieve good performance reviews and food feedback from your manager

Cons

Low pay, inability to "step out of the box" because you must stick to the script when dealing with taxpayers and they make sure you do by recording your every word and then basing your performance reviews on this

Recommends
No opinion of CEO

Other Reviews for IRS

  1. 3 people found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Internal Revenue Agent  in  Tucson, AZ
    Current Employee - Internal Revenue Agent in Tucson, AZ

    I have been working at IRS

    Pros

    Work/life balance is the best you can get (but see the flip-side to this coin below).
    Job security is the best you can get..
    The training is good (big $ spent on that) and if you apply yourself you can quickly become an expert in both tax and audit.
    Interesting work (if you pick a good city, you will get to work with a variety of different industries).

    Cons

    It's a 40-hour/week job. Period. And you will get paid the same as everyone else at your grade, regardless of individual accomplishment. No opportunity to earn more and promotion within the grade/step system is based on seniority.
    Performance is graded by ability to follow the IRM, not by results ($), which is frustrating for those who are results-oriented, but admittedly, I can't think of a better alternative.
    Requires a high-tolerance for mindless paperwork, most of it merely for evaluative purposes (e.g., check sheets to "prove" to the case reviewers that you followed the required steps in the audit).

    Advice to ManagementAdvice

    Overall I think they are doing a good job, but work to eliminate excessive paperwork and job satisfaction will increase.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Slow to change, good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Research Analyst  in  Washington, DC
    Current Employee - Operations Research Analyst in Washington, DC

    I have been working at IRS

    Pros

    You will rarely feel pressured to work long hours, and the managers are supportive of employees. While you may start at a low salary, it increases regularly and substantially depending on the position.

    Cons

    Slow to change, and not a great deal of room to advance to a leadership position.

    Doesn't Recommend
    Approves of CEO
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