There are newer employer reviews for IRS

1 person found this helpful  

Data Transcription - Data Conversion

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Data Transcriber in Kansas City, MO
Former Employee - Data Transcriber in Kansas City, MO

I worked at IRS full-time (less than an year)

Pros

Good Benefits
Opportunities for Advancement
Decent Pay
Flexible Schedule
Relaxed atmosphere and friendly supervisors and trainers.
On-site cafeteria.

Cons

Seasonal Work.
High security measures.
Hard on wrist and hands.

Advice to ManagementAdvice

Provide incentive pay. It encourages employees to be faster and more accurate and not just meet the minimum requirements to keep their job.

Recommends
Neutral Outlook

385 Other Employee Reviews for IRS (View Most Recent)

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  1.  

    Excellent Federal Agency.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paralegal in Atlanta, GA
    Former Employee - Paralegal in Atlanta, GA

    I worked at IRS full-time (more than an year)

    Pros

    Quality work. Quality professionals. Good pay.

    Cons

    Hard to motivate career federal employees.

    Advice to ManagementAdvice

    More oversight with lower level staff.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    It's an experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Contact Representative in Indianapolis, IN
    Current Employee - Call Center Contact Representative in Indianapolis, IN

    I have been working at IRS full-time

    Pros

    * Good Benefits
    * Good Pay
    * No weekends
    * Holiday Pay
    *Understand tax laws and how government works

    Cons

    Usual call center environment your micromanaged down to how long your in the restroom. Your calls are reviewed by supervisors an managers some who have no clue how to even do your job. Your pretty much chained to your desk rules change daily & some of the training instructors need to be removed from their trainer position because reading verbatim from the training manual is not an effective teaching method. No opportunity for growth because promotion is more on a buddy system with upper management. Would only recommend job if some one wants to learn more about the tax law, looks good on your resume or if you thrive in a call center environment.

    Advice to ManagementAdvice

    Give employees more time to review new tax laws an changes also let employees do their job an cut down on the micromanagement because there are a lot of great employees that leave because they feel trapped and are tired of being treated like a child needing constant supervision. Cut out the buddy system of promotion an make sure that the people who review others job are able to do it themselves successfully.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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