There are newer employer reviews for ITAGroup

Awesome

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Anonymous Intern
Former Intern - Anonymous Intern

I worked at ITAGroup as an intern

Pros

Smart people. New building. Shuffle board!

Cons

There were no cons as far as I am concerned

Recommends
Positive Outlook
Approves of CEO
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  1. 3 people found this helpful

    Good Intentions, Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in San Francisco, CA
    Current Employee - Program Manager in San Francisco, CA

    I have been working at ITAGroup full-time (more than a year)

    Pros

    Headquartered in Des Moines, IA, the employees there are very friendly and seem to have strong loyalty to their company due to its history in the area. They do have a fairly old school business style, no casual jeans days around these parts, but they also have an honest and upfront way of doing business that is really respectable. There are also a couple of great people who really know what they are doing in senior management roles at the main office, and they are very accessible to all levels for input.

    The San Francisco office specifically uses quite a lot of remote employees based across the country who get to work from home, that's an awesome perk for them and also secures some of the best program managers in the business for our clients.

    I do also believe that the company is growing and the outlook is good so at least you know they won't be folding!

    Cons

    Unfortunately it is all a bit of smoke and mirrors once you start digging past the group initiation and fluff.

    If you are working at the San Francisco office, you will not enjoy any of the above "pros". The San Francisco office of ITA was an acquisition previously called Woodberry Events and still holds a lot of grudges, resentment, and old management deceptiveness/shady business practices from their old days. (There has been a lot of turnover since then at the lower levels, but almost none at the top). Account managers still knowingly oversell to clients program aspects they know to be either unsustainable for their team just to satisfy their own commissions and bottom lines. Call me crazy but "We will figure out how to do it after we sell it" isn't a great business strategy, and often results in lost clients for this branch.

    Compensation: The pay may be good for Des Moines standards but is low for SF, especially in "associate" and project manager positions in operations and registration, and they have pretty terrible benefits as well. Health insurance is decent unless you get really injured, and there are only 7 holidays a year which seems criminal! They'll tell you it's all worth it just to be a part of an employee-owned company with an ESOP plan, but unless you can for sure say you will be working here 5 years from now, you won't be able to touch a penny of that vested ESOP money. It seems like some kind of pyramid scheme since you have to pay into it and you can't get anything out -- almost as if they count of having a high turnover rate of lower level employees to keep employee pay low, eventual ESOP payouts low, and increase their bottom line. (I'd rather be getting a higher salary with no ESOP but that's not a choice.)

    Advice to ManagementAdvice

    There are still clear rifts between these two offices (SF and Des Moines) so they need to get their act together and aligned, and soon. It's not the most friendly way but someone needs to step up and make some hard line decrees for everyone to get in line or get out to move forward.

    Also, think about your words! If you claim to be so dedicated to your employees, treat them to more than 7 holidays a year, and an official policy on overtime compensation (a day off, pay, anything) for working on-site event executions. Since career movement is so limited at the SF office, a career mentor program or continuing education support would also go a long way in terms of securing loyalty.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. With as many hi-tech clients as they have, they are behind the curve with technology & work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in San Francisco, CA
    Current Employee - Program Manager in San Francisco, CA

    I have been working at ITAGroup full-time (less than a year)

    Pros

    Very good benefits package
    Frequent travel
    Quick turnaround on expense report reimbursements

    Cons

    Inadequate new hire training - almost non-existent
    Sub-par management
    Strict dress-code - not in-sync with today's techonology clients
    No comp time policy
    Inaccurate time card reporting for exempt/salaried employees is required - against some state labor laws...
    Inadequate cell phone subsidy for PM's who travel 75% of their time

    Advice to ManagementAdvice

    Know how much time is being put into program development, planning and operation and acknowledge it. By not recognizing comp-time, you are invalidating your team's investment of their time and dedication - not to mention, short-changing them for "time-in" vs "time-off"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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