There are newer employer reviews for ITAGroup
There are newer employer reviews for ITAGroup

See Most Recent

Awesome

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Anonymous Intern
Former Intern - Anonymous Intern

I worked at ITAGroup as an intern

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Smart people. New building. Shuffle board!

Cons

There were no cons as far as I am concerned

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (3)

    Good Intentions, Poor Execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Francisco, CA
    Current Employee - Program Manager in San Francisco, CA

    I have been working at ITAGroup full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Headquartered in Des Moines, IA, the employees there are very friendly and seem to have strong loyalty to their company due to its history in the area. They do have a fairly old school business style, no casual jeans days around these parts, but they also have an honest and upfront way of doing business that is really respectable. There are also a couple of great people who really know what they are doing in senior management roles at the main office, and they are very accessible to all levels for input. The San Francisco office specifically uses quite a lot of remote employees based across the country who get to work from home, that's an awesome perk for them and also secures some of the best program managers in the business for our clients. I do also believe that the company is growing and the outlook is good so at least you know they won't be folding!

    Cons

    Unfortunately it is all a bit of smoke and mirrors once you start digging past the group initiation and fluff. If you are working at the San Francisco office, you will not enjoy any of the above "pros". The San Francisco office of ITA was an acquisition previously called Woodberry Events and still holds a lot of grudges, resentment, and old management deceptiveness/shady business practices from their old days. (There has been a lot of turnover since then at the lower levels, but almost none at the top). Account managers still knowingly oversell to clients program aspects they know to be either unsustainable for their team just to satisfy their own commissions and bottom lines. Call me crazy but "We will figure out how to do it after we sell it" isn't a great business strategy, and often results in lost clients for this branch. Compensation: The pay may be good for Des Moines standards but is low for SF, especially in "associate" and project manager positions in operations and registration, and they have pretty terrible benefits as well. Health insurance is decent unless you get really injured, and there are only 7 holidays a year which seems criminal! They'll tell you it's all worth it just to be a part of an employee-owned company with an ESOP plan, but unless you can for sure say you will be working here 5 years from now, you won't be able to touch a penny of that vested ESOP money. It seems like some kind of pyramid scheme since you have to pay into it and you can't get anything out -- almost as if they count of having a high turnover rate of lower level employees to keep employee pay low, eventual ESOP payouts low, and increase their bottom line. (I'd rather be getting a higher salary with no ESOP but that's not a choice.)

    Advice to Management

    There are still clear rifts between these two offices (SF and Des Moines) so they need to get their act together and aligned, and soon. It's not the most friendly way but someone needs to step up and make some hard line decrees for everyone to get in line or get out to move forward. Also, think about your words! If you claim to be so dedicated to your employees, treat them to more than 7 holidays a year, and an official policy on overtime compensation (a day off, pay, anything) for working on-site event executions. Since career movement is so limited at the SF office, a career mentor program or continuing education support would also go a long way in terms of securing loyalty.


  2. Helpful (1)

    A great company to work for providing you're ready for long hours and limited advancement for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager

    I worked at ITAGroup full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Great team spirit. Iowans are salt-of-the-earth people - Demanding clients make you think. I believe that is a plus - The Employee Owner Stock Plan (ESOP) is a nice benefit as part of the comp plan, although it's also a big detraction (see Cons) -Fantastic comp plan for the sales team

    Cons

    - Virtually all of executive management's decisions are driven by the stock price. That's not hard to fathom given they are also the biggest benefactors. Management is counting on most employees not reaching the 5-year vestment threshold. - Expensive technology solutions that lack innovation with too long a development cycle. The talk is reusable tools but the fact is every solution is custom. That takes time and money. Lots of it. - Long hours, under-market compensation for the bulk of employees. Management always touts the ESOP as the equalizer - Limited advancement for growth. That's improved over the last 2 years since a re-org, but the fact is senior management doesn't turn over

    Advice to Management

    Stop running the company as if it's publicly-traded, the ESOP isn't the end-all. Invest more in your people. Look beyond the walls of headquarters for solutions. Get rid of top management who no longer add value.


There are newer employer reviews for ITAGroup
There are newer employer reviews for ITAGroup

See Most Recent

Work at ITAGroup? Share Your Experiences

ITAGroup

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.