ITT Educational Services

www.ittesi.com
There are newer employer reviews for ITT Educational Services

3 people found this helpful  

Glorified Telemarketer...or "Stalker".

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Enrollment Representative
Current Employee - Enrollment Representative

I have been working at ITT Educational Services

Pros

Good pay offered. They provide adequate training. They sincerely care about the students success. Most of the students are surprised at the difficulty of the courses.

Cons

ITT employs viral internet marketing in it's advertising campaign. This results in numerous bogus leads for the reps. to follow up on. There is an expectation to call a lead 3 times a day until contact is made. It made me feel like a "stalker'.

Advice to ManagementAdvice

Quit using 'pop up" ads in your internet marketing. It only leads to bogus leads and a poor image with the public.

No opinion of CEO

31 Other Employee Reviews for ITT Educational Services (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    ITT - a cash cow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at ITT Educational Services

    Pros

    Good place for a person to stop their career aspirations, and then focus on family or other things of life. Great health benefits. Good recognition of family and life style balance. Seldom are long hours required. Decent 401k program - 3% match on 6% contributions, 3yr cliff, meaning fully vested after just 3 yrs.

    Cons

    No bonuses and no effort toward process improvement. The company business strategy is about 6 or 7 years old. It is in need of a serious re-tooling. There are serious questions about how much further the current strategy can continue. There is no mention of new components of growth. Dress code is old school and flex-time is still a foreign concept.

    Advice to ManagementAdvice

    Stop the bleeding - create some opportunities for people to progress and advance at HQ

    Doesn't Recommend
    Approves of CEO
  2. 7 people found this helpful  

    Great for Lawyers; if you want to be an educator or help people, this is the worst place to go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Dean in Carmel, IN
    Former Employee - Associate Dean in Carmel, IN

    I worked at ITT Educational Services

    Pros

    They were great at first, until you you started asking for them to follow through on promises made.

    Cons

    No professional integrity. You were never told to break the law, but you were told to do whatever was necessary to keep a student enrolled and generating a revenue stream.

    An anonymous "ethics" program was implemented with an "800" number. Numerous complaints quickly followed with management determining who each of the "anonymous" callers were and reprimanding them. Needless to say, calls to the ethics line quickly dropped off, which management touted as a sucess (no one is calling in because we have no problems).

    Advice to ManagementAdvice

    Why does the company spend more an lawyers (as a percentage of expenses and as a percentage of revenue) than drug companies?

    You have a perception problem and it needs to be fixed. Quit being so cheap on providing quality instruction (e.g., instructors, books, labs, etc.).

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for ITT Educational Services

Work at ITT Educational Services? Share Your Experiences

ITT Educational Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.