There are newer employer reviews for ITT Educational Services

7 people found this helpful  

Great for Lawyers; if you want to be an educator or help people, this is the worst place to go.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Associate Dean in Carmel, IN
Former Employee - Associate Dean in Carmel, IN

I worked at ITT Educational Services

Pros

They were great at first, until you you started asking for them to follow through on promises made.

Cons

No professional integrity. You were never told to break the law, but you were told to do whatever was necessary to keep a student enrolled and generating a revenue stream.

An anonymous "ethics" program was implemented with an "800" number. Numerous complaints quickly followed with management determining who each of the "anonymous" callers were and reprimanding them. Needless to say, calls to the ethics line quickly dropped off, which management touted as a sucess (no one is calling in because we have no problems).

Advice to ManagementAdvice

Why does the company spend more an lawyers (as a percentage of expenses and as a percentage of revenue) than drug companies?

You have a perception problem and it needs to be fixed. Quit being so cheap on providing quality instruction (e.g., instructors, books, labs, etc.).

Doesn't Recommend
Disapproves of CEO

29 Other Employee Reviews for ITT Educational Services (View Most Recent)

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  1. 1 person found this helpful  

    Stratified thinking at the top - "old boys" network; sub-executives used as scapegoats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ITT Educational Services full-time (more than 3 years)

    Pros

    Good quality of staff, corporate HQ convenient, few wholesale staff RIFs. There is sufficient funding to execute on reasonable goals, and there is an interest in staying with current technology across all divisions and departments.

    Cons

    Questionable business practices; forfeiting integrity for profit, middle-to-upper management should expect to be burned/churned to insulate senior leadership.

    Advice to ManagementAdvice

    Take responsibility for decisions - bad ones, as well as good. Empower capable staff, and exercise integrity-based direction versus herculean goals and blame spreading.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    From Respected Recruiter to "Fill the Funnel" Telemarketer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative

    I worked at ITT Educational Services full-time

    Pros

    Pay was good, enjoyed working with the students. Nice up-dated modern facilities. Great bunch of fellow employees to work with.

    Cons

    Poor management techniques, numbers driven regardless of what's best for the student. Forced 3x3 calling like telemarketers ruining local school's reputation.

    Advice to ManagementAdvice

    Get rid of people developing leads and use of "Viral Marketing" Too many people in upper management with no previous college experience. Too much trial and error and ultimate failure.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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