ITT Technical Institute

  www2.itt-tech.edu
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3 people found this helpful  

It's a job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Representative
Current Employee - Admissions Representative

Pros

It's rewarding to give individuals the chance to achieve their educational and career goals.

Cons

As a Rep, most all your time is spent on the phone, calling to set appointments. So there's not much variety in your day. It does become boring and frustrating when after 100 dials, you may have only reached a handful of people.

Advice to ManagementAdvice

Spend more resources on retention strategies. Attracting new students is not the only way to make money.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for ITT Technical Institute

  1. 3 people found this helpful  

    Good company to break into education, but don't stay too long!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Career Services Specialist
    Former Employee - Career Services Specialist

    Pros

    Organized, good campus-level support staff; Excellent chairs and faculty. Decent salary. Assisting students to find their career aspirations is what motivated to get to work every day.

    Cons

    It's all about the numbers to the company. My previous supervisor was Jekyll and Hyde; one day way up, the next way down, and because she was too often "way down", her words and deeds ultimately drove me from this company. If she was a reflection of ITT - and by her actions and her overt brown-nosing, I'd say she was - then I'd exercise caution when seeking work here. I'll repeat: It's all about the numbers.

    Advice to ManagementAdvice

    Hire more mentally-stable supervisors who can tactfully and artfully articulate responsibilities, and will cultivate and nurture a career aspiration, rather then treat you, ultimately, like chattel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    No one listens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prefer Not to Say; Online Division  in  Carmel, IN
    Current Employee - Prefer Not to Say; Online Division in Carmel, IN

    Pros

    My boss is great--best manager ever

    Cons

    Generally, employees talk about leaving as "getting out" as if you are in prison; this very negative attitude occurs with most every long-term employee and is likely based on the lack of "listening" from upper management. Please see suggestions.

    Advice to ManagementAdvice

    Please spend money on feedback mechanisms for staff and faculty to actually implement/credit employees for their suggestions. Implement funds for minor programs toward employee satisfaction (on-site gym or cafe, couches or carpet in the break room, HEAT in the building)--no cop-outs for the single meal per year, opportunities for more to work from home. If money is invested in staff, overall training costs for employee turnover will decrease to a balancing point. Employees feel trapped in positions--there is little internal hiring for promotions. They are ill-rewarded for their hard work/salaried overtime, with more expected of less staff all of the time. There is no advance preparation to increase staffing when the company desires more students, they simply hire more admissions representatives without worrying about increasing the capability to maintain the status of current students. Please take these suggestions to heart, as I have thought them through thoroughly and would like to improve this workplace.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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