Illumina

  www.illumina.com
  www.illumina.com
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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Director
Current Employee - Director

I have been working at Illumina

Pros

Empowerment
Fast-paced, can-do attitude prevails
Supportive management
Authority and accountability pushed down to low levels
Beautiful facilities
Respect for all employees

Cons

Work-life balance favors work, difficult to take a vacation
No offices, even the CEO is in a cube. Management privacy is difficult

Advice to ManagementAdvice

Invest in stronger IT systems and IT staff to support general operations. Infrastructure is too frail to support growth. Staff too junior to develop robust solutions

Recommends
Approves of CEO

156 Other Employee Reviews for Illumina (View Most Recent)

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  1. 9 people found this helpful  

    Overall very bad experience, but with good colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations in Eindhoven (Netherlands)
    Former Employee - Operations in Eindhoven (Netherlands)

    I worked at Illumina

    Pros

    - Very dedicated workforce. Have worked with some excellent colleagues from headquarters and have made professional and personal friendships for life here.
    - The technology and services that this company offers truly are state of the art. Regardless of how the company functions, Illumina is providing valuable tools and services to the scientific community.
    - Very nice perks for U.S. employees, offer more than other tech companies I have been at.

    Cons

    where to start? Very disorganized with no structure, no respect for overall workforce from management, and extremely unfair and unethical treatment of employees. Company is very top heavy with blatant favoritism being common practice amongst upper to senior management. No regard for one's personal life, as that is seen as nothing more than an obstacle that doesn't allow you to perform as best you could. Global operations are nothing short of a joke, as there is zero global cohesion with managers running amuck and treating those under them as unethical and bad as they want since no one is looking. Suffice it to say, overall treatment of employees is something that needs work here.

    It is possible to get ahead in this company, but at a high cost. If you pander to management, play their ridiculous games, and kiss up to the right people, you may make it. Can be a long road depending on how much your willing to throw people under the bus and backstab, which are examples of very common tactics here that most legitimate good employees grew tired of (and therefore walked). Hard work and effort put in may get you an occasional compliment, but will get you nowhere in terms of your career.

    Company is run like a start up, but has been around for 10+ years. You often hear people boasting about the "lack of process due to crazy growth." May have worked for the first few years, but really it is time that this place grew up. Also, not having structure is nothing to boast about, it's just saying that you are proud of being disorganized (and yes, it behooves some people to have this place stay disorganized, as disorganization can make a good cover for incompetence).

    Advice to ManagementAdvice

    This company used to be a place that one was proud of to work for. it is not a coincidence that you have been losing your top talent these last few months. You are failing your employees, and your customer base as well (check scientific community boards that talk about Illumina's "arrogant attitude" and really bad sales/negotiation style if you don't believe this). You need to trim much of the fat from up top, actually hire managers that are qualified to run international business rather than just promote from within to save money.

    Many of the mid level managers have created a toxic environment, and are not familiar with the industry or business on a global scale. a revamp here is needed.

    Also, please, please, PLEASE for the sake of the few good souls who remain there work on an appropriate work life balance policy. You cannot possibly demand this much from your workforce for so long and expect them to not burn out and resent you.

    Doesn't Recommend
    Disapproves of CEO
  2. 6 people found this helpful  

    An exciting product range, fast pace company, incompetant managers, toxic enviroment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Service Engineer
    Current Employee - Field Service Engineer

    I have been working at Illumina

    Pros

    Illumina has a very nice, exciting, leading edge product range. Most of the 'workers' in Illumina are really nice people who are committed to their job and to customers. Generally there is good support from colleagues who will always be eager to help you out if in need – there is a great comradery and a good team spirit. Customers pretty much love the support team that provide an exceptional service.

    Cons

    Customers deeply despise the Corporate, Management and Sales style and attitude. Arrogant is the word most used by customers.
    What let’s Illumina down the most is terrible management and a toxic environment. Senior, middle and lower management is very rigid and strict but of very poor quality. Stupid decisions are pushed down the chain and there is no one with enough sense to evaluate the true effect. The company promotes and rewards only those willing to fall in line and there is a ‘put up or get out’ message delivered behind the ‘philosophically open’ corporate values (which include ‘Innovation is in our DNA’ and you being ‘physically open’ - both of which always made me chuckle). The chance of career progression therefore is pretty slim for anyone with any true enthusiasm to get the company moving forward. If you can put up with idiot managers, accept constant rubbish and kiss a few butts, you may go far!
    The recent redundancies have proven the above points. Although some dead wood was cut, mostly the people doing the actual work have been affected and the company has gone from ‘being lean’ to being drastically short staffed. Whilst 10% of the work force was cut (without any sense or reason) a rift of new highly paid VP were bought in at the ever increasingly heavy top. The cuts seem to have been made to please the share holders after ridiculously high sales growth targets were missed and the share price dropped dramatically.
    You will be financially well rewarded at Illumina but you won’t get much else from the company, respect and promotion are bought with blood, sweat and your soul. Hard work and long hours are expected, home life deemed unimportant and burn out wide spread throughout the company. Moral and motivation are at an all time low and many people are looking to leave.

    Advice to ManagementAdvice

    You need to step back and look at what you have done. You have taken a motivated work force and worked them too hard for too long - they are now starting to turn, enthusiasm and productivity is falling. Great people are leaving and moral will not return. It is noticable how rich the senior management are getting and that they are looking after themselves rather than the company or employees. Illumina would do better without you and many beleive a change at the top is required. Roche would probably serve Illumina and their customers better.

    Doesn't Recommend
    Disapproves of CEO
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