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You can make a difference

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director
Current Employee - Director

I have been working at Illumina

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Empowerment
Fast-paced, can-do attitude prevails
Supportive management
Authority and accountability pushed down to low levels
Beautiful facilities
Respect for all employees

Cons

Work-life balance favors work, difficult to take a vacation
No offices, even the CEO is in a cube. Management privacy is difficult

Advice to Management

Invest in stronger IT systems and IT staff to support general operations. Infrastructure is too frail to support growth. Staff too junior to develop robust solutions

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  1. Helpful (3)

    Fast-paced environment with many great co-workers but terrible upper management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate
    Current Employee - Research Associate

    I have been working at Illumina

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Highly capable co-workers that strive to meet extremely aggressive project goals and deadlines.
    Before Oct 25, 2011 there was a solid cooperative environment with many people doing everything they can to help each other. There was a fair amount of in-fighting between groups over responsibilities, but it was getting better.

    Cons

    Terrible morale, which simply gets worse every week. Since Oct. 25, 2011, much of the development team has no incentive to do more than the bare minimum. Many former employees who have been recently forced to leave due to no desire to re-locate, have since found jobs elsewhere. This is encouraging those still working for the company to seek opportunities elsewhere.
    There is a large rift between the bulk of employees and senior management. Senior management seems oblivious to the problem or is simply too inept to address and improve it.
    Major favoritism with respect to promotions. Some groups see its team members promoted annually; others see team members go 3 years without a promotion.
    People resources are a hot commodity. A workforce that was lean before the RIF in October is now starving for resources on projects that are making the company money or will be doing so within the next year.
    Company seems to never provide enough instruments to its own departments to enable proper development and timelines.

    Advice to Management

    Fire some VP's and your chief medical officer. It should be obvious that when you fire 10% of your workforce that you should fire some of your most highly paid and under-performing upper management! Try setting aside enough money for next year to meet VCP funding for your employees. It may go a long way to reducing employee turnover.


  2. Helpful (6)

    An exciting product range, fast pace company, incompetant managers, toxic enviroment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Engineer
    Current Employee - Field Service Engineer

    I have been working at Illumina

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Illumina has a very nice, exciting, leading edge product range. Most of the 'workers' in Illumina are really nice people who are committed to their job and to customers. Generally there is good support from colleagues who will always be eager to help you out if in need – there is a great comradery and a good team spirit. Customers pretty much love the support team that provide an exceptional service.

    Cons

    Customers deeply despise the Corporate, Management and Sales style and attitude. Arrogant is the word most used by customers.
    What let’s Illumina down the most is terrible management and a toxic environment. Senior, middle and lower management is very rigid and strict but of very poor quality. Stupid decisions are pushed down the chain and there is no one with enough sense to evaluate the true effect. The company promotes and rewards only those willing to fall in line and there is a ‘put up or get out’ message delivered behind the ‘philosophically open’ corporate values (which include ‘Innovation is in our DNA’ and you being ‘physically open’ - both of which always made me chuckle). The chance of career progression therefore is pretty slim for anyone with any true enthusiasm to get the company moving forward. If you can put up with idiot managers, accept constant rubbish and kiss a few butts, you may go far!
    The recent redundancies have proven the above points. Although some dead wood was cut, mostly the people doing the actual work have been affected and the company has gone from ‘being lean’ to being drastically short staffed. Whilst 10% of the work force was cut (without any sense or reason) a rift of new highly paid VP were bought in at the ever increasingly heavy top. The cuts seem to have been made to please the share holders after ridiculously high sales growth targets were missed and the share price dropped dramatically.
    You will be financially well rewarded at Illumina but you won’t get much else from the company, respect and promotion are bought with blood, sweat and your soul. Hard work and long hours are expected, home life deemed unimportant and burn out wide spread throughout the company. Moral and motivation are at an all time low and many people are looking to leave.

    Advice to Management

    You need to step back and look at what you have done. You have taken a motivated work force and worked them too hard for too long - they are now starting to turn, enthusiasm and productivity is falling. Great people are leaving and moral will not return. It is noticable how rich the senior management are getting and that they are looking after themselves rather than the company or employees. Illumina would do better without you and many beleive a change at the top is required. Roche would probably serve Illumina and their customers better.


There are newer employer reviews for Illumina
There are newer employer reviews for Illumina

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