Improvement Direct

  www.improvementdirect.com
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3 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

 

Mundane work, terrible management

Customer Service Representative (Former Employee) Chico, CA

ProsFamily-like environment
Fun, young employee base
Flexible shifts
Will work around school schedule in most cases, with some hassle from mgmt

ConsVery little upward mobility
Very little performance feedback, unless you make some massive error
Very little CEO support/visibility/encouragement
Midline managers are completely inept at everything except policing their staff and doling out punishments
If you're a student, expect to work every second you aren't in class, including both Sat. and Sun.

Advice to Senior ManagementHire mid-line managers who know how to actually manage, and who have been trained in the best techniques to encourage high employee productivity: encouragement, building work ethic and pride, reward and punishment balance, etc.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    a good place to work in an area that doesn't have a lot of choices

    Sales (Current Employee) Chico, CA

    I have been working at Improvement Direct


    Pros: Health insurance and it is nice to actually have a job. Good personal purchase discount, keep your nose clean… Cons: Top sales people get away with stuff that is a firing offense for others. Supervisors… Advice to Senior Management: Hire more people. Your top salespeople in terms of volume are only at the top because they oversell the customer with things they do not… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Mixed Bag

    Anonymous Employee (Former Employee) Chico, CA

    I worked at Improvement Direct


    Pros: The atmosphere is relatively relaxed. There are some really cool people… Cons: While there are some cool people there, there are also incompetent/shady people there. Pay was pretty crappy. Management isn't very good… Advice to Senior Management: Treat everyone equally. Don't let people in higher positions get away… More
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