There are newer employer reviews for InComm

Helpful (2)

Great Company if it wasn't for upper management's micro management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Supervisor, Customer Care in Atlanta, GA
Current Employee - Supervisor, Customer Care in Atlanta, GA

I have been working at InComm full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good pay, great vacation time, wonderful coworkers, Competitive 401k.

Cons

Micromanagement, turnover, obsessive acquisitions, little training, low pay for hourly workers and inconsistent disciplinary action processes

Advice to Management

stop micro managing, increase base pay, consult lower management before introducing stupid processes that bug down the company. move away from spreadsheets

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  1. Helpful (3)

    Company Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern in Atlanta, GA
    Current Intern - Anonymous Intern in Atlanta, GA

    I have been working at InComm as an intern (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly people and great location

    Cons

    Horrible upper level management. I've had many other internships with several companies and I have never seen such poor documentation and basic level procedures such as here. There is no sense of direction whatsoever. Turnover rate is higher then it should be. This company is just over 20 years old and I don't understand how it's come so far with such poor management. The company is biting off more than they can handle.

    Advice to Management

    Should have established basic processes, documentation, data collection a lot sooner, not after 20 years being in the business.

  2. Helpful (2)

    Very Cool Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InComm

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Lots of cool projects, very nice people, great location

    Cons

    Struggles with process, lots of turnover, entrenched management with no people skills

    Advice to Management

    Work harder on developing a more people-focused culture.

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