Indigo Books & Music
3.2 of 5 95 reviews
www.chapters.indigo.ca Toronto, Canada 5000+ Employees

95 Employee Reviews (View Most Recent)

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Very positive

Seasonal Customer Service (Former Employee)
Kitchener, ON (Canada)

ProsStaff were friendly and helpful. I was a Seasonal Employee but they made me feel welcome and were very helpful when I needed it . It was at Christmas time and very busy but super friendly and staff. Enjoyed working with the customers

ConsSeasonal is a short time frame

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    I was hired as a seasonal worker, so my contract is over now but I hope they call me back because I loved working there!

    Customer Experience Representative (Former Employee)
    Toronto, ON (Canada)

    I worked at Indigo Books & Music part-time for less than a year


    Pros: Great co-workers A little over average retail pay Free books! Cons: Oddly strong focus on plum rewards, rather than books Short breaks… Advice to Senior Management: Better training. Yes, I would recommend this company to a friend More
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    1 person found this helpful  

    Chaotic!

    Customer Experience Representative (Former Employee)
    Saint John's, NL (Canada)

    I worked at Indigo Books & Music full-time for more than 3 years


    Pros: My Manager was awesome. That is all. Cons: Chaos, lack of communication between office and store. There is a definite lack of communication between head office and the store when it comes to… Advice to Senior Management: There is a definite lack of communication between head office and the store when it comes to amount of product needed. Head office orders far… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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