There are newer employer reviews for Infinity Property & Casualty

Best insurance company to work for if you want to get into the insurance (claims) industry.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Claims Adjuster in Los Angeles, CA
Former Employee - Senior Claims Adjuster in Los Angeles, CA

I worked at Infinity Property & Casualty

Pros

1. Great in-house training program.
2. Work from home opps.
3. Structured advancement - you know exactly what you need to do to get promoted to next level, and time-frame.
4. Adjusters are multi-line, so you learn about every aspect of the claims process (makes you very valuable when looking for another job)!
5. Company car given after 6 months.

Cons

1. Very high work load.
2. High turnover (industry standard)
3. Some managers are not that good, which may affect your performance.
4. Salary is good, but not for the high volume you get.

Advice to ManagementAdvice

Decrease workload, thats about it.

Approves of CEO
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  1. 3 people found this helpful

    Not ready for prime time company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Birmingham, AL
    Current Employee - Business Analyst in Birmingham, AL

    I have been working at Infinity Property & Casualty

    Pros

    Credible product data in CA and FL. Three tiered product segmented to customer needs. Very successful classic car program. Strong CA product management team. Knowledge of Hispanic market loss costs. Agency software "look and feel" mimics Progressive's workflow. OLE online rating engine easy to use by agents. Strong infrastructure staff and capabilities. Expertise in marketing to Hispanic agents and brokers. Strong brand recognition with Hispanic population in LA. Agency plant aligned with non-standard product offering. Very popular EasyStreet program. Face-to-face claims handling offers approximately 1-2 point combined ratio advantage. ECO management process. Very strong CA claims teams. Well-established claims training programs. Pay for performance. Considerably larger and more experienced recruiting staff than in previous years. Senior management knowledgeable in key functional areas. More than adequate AM Best debt ratings. Capital capacity at insurance company and cash at parent will permit growth. Strong balance sheet and surplus to grow the business. Good profitability and combined ratio. More geographic diversification than some competitors.

    Cons

    Lack of price credibility in some states. Lack of use of sophisticated analytical tools. Lack of experience among some of the key staff. Lack of established formal training and development programs for all departments. Lack of suitable successors for several key product managers. Lack of data for accurately pricing standard and preferred business. Un-integrated and costly policy systems. Weak project management capabilities. Little systems capabilities to support direct marketing via the internet. Multiple systems makes customer service training complex and exacerbates the ill effects of staff turnover. Antiquated claims system may encumber efficient claims management. Regional structure has resulted in inconsistent approach to claims countrywide. High turnover in trainee staff positions. The sales management process is rudimentary. Marketing research on customers and agents is very limited. Very little experience in direct or retail marketing. Recruiting challenges as a Birmingham-based company. Cultures vary in different locations. No clear strategy on reducing cost structure to become more competitive. Too much concentration in CA.

    Advice to ManagementAdvice

    Focus on what you do best and stop moving to the TG policy system.

    No opinion of CEO
  2. Great company to work for but with some downside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Manager - Insurance in Alpharetta, GA
    Current Employee - Product Manager - Insurance in Alpharetta, GA

    I have been working at Infinity Property & Casualty

    Pros

    Things you learn while at Infinity that you may not learn while at other companies. Core Market Strategy is one step ahead of the Industry. Your ability to take responsibility for your own work. While its good that expenses are low, it also means you are not compensated like you feel you should.

    Cons

    Salary and benefits are about Industry standard. Its based in Birmingham Alabama which means salaries will be based on the standard of living there instead of the area you work in. You are stuck in selecting between Birmingham and Alpharetta as your office choices if you want to move to different areas of the country.

    Advice to ManagementAdvice

    Pay your employees better or within industry standards.

    Approves of CEO
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