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Best insurance company to work for if you want to get into the insurance (claims) industry.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Claims Adjuster in Los Angeles, CA
Former Employee - Senior Claims Adjuster in Los Angeles, CA

I worked at Infinity Property & Casualty

Approves of CEO
Approves of CEO

Pros

1. Great in-house training program.
2. Work from home opps.
3. Structured advancement - you know exactly what you need to do to get promoted to next level, and time-frame.
4. Adjusters are multi-line, so you learn about every aspect of the claims process (makes you very valuable when looking for another job)!
5. Company car given after 6 months.

Cons

1. Very high work load.
2. High turnover (industry standard)
3. Some managers are not that good, which may affect your performance.
4. Salary is good, but not for the high volume you get.

Advice to Management

Decrease workload, thats about it.

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  1. Helpful (3)

    Not ready for prime time company.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Birmingham, AL
    Current Employee - Business Analyst in Birmingham, AL

    I have been working at Infinity Property & Casualty

    No opinion of CEO
    No opinion of CEO

    Pros

    Credible product data in CA and FL. Three tiered product segmented to customer needs. Very successful classic car program. Strong CA product management team. Knowledge of Hispanic market loss costs. Agency software "look and feel" mimics Progressive's workflow. OLE online rating engine easy to use by agents. Strong infrastructure staff and capabilities. Expertise in marketing to Hispanic agents and brokers. Strong brand recognition with Hispanic population in LA. Agency plant aligned with non-standard product offering. Very popular EasyStreet program. Face-to-face claims handling offers approximately 1-2 point combined ratio advantage. ECO management process. Very strong CA claims teams. Well-established claims training programs. Pay for performance. Considerably larger and more experienced recruiting staff than in previous years. Senior management knowledgeable in key functional areas. More than adequate AM Best debt ratings. Capital capacity at insurance company and cash at parent will permit growth. Strong balance sheet and surplus to grow the business. Good profitability and combined ratio. More geographic diversification than some competitors.

    Cons

    Lack of price credibility in some states. Lack of use of sophisticated analytical tools. Lack of experience among some of the key staff. Lack of established formal training and development programs for all departments. Lack of suitable successors for several key product managers. Lack of data for accurately pricing standard and preferred business. Un-integrated and costly policy systems. Weak project management capabilities. Little systems capabilities to support direct marketing via the internet. Multiple systems makes customer service training complex and exacerbates the ill effects of staff turnover. Antiquated claims system may encumber efficient claims management. Regional structure has resulted in inconsistent approach to claims countrywide. High turnover in trainee staff positions. The sales management process is rudimentary. Marketing research on customers and agents is very limited. Very little experience in direct or retail marketing. Recruiting challenges as a Birmingham-based company. Cultures vary in different locations. No clear strategy on reducing cost structure to become more competitive. Too much concentration in CA.

    Advice to Management

    Focus on what you do best and stop moving to the TG policy system.

  2. Helpful (2)

    Decent company for starting entry-level job, ambitious superstars and elites look elsewhere

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Claims Adjuster
    Former Employee - Field Claims Adjuster

    I worked at Infinity Property & Casualty

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    develops skills (communication, negotiation, time management, problem solving, critical thinking, accountability) in a challenging and demanding environment

    obtain / gain knowledge of the insurance industry from multiple perspectives - familiarity with technical details of policies, laws, motor vehicle codes, department of insurance regulations

    good benefits - 401k matching @ 3%, medical, dental, vision, life and disability insurance, flex spending account

    ability to adjust / control schedule to balance work and life

    fair salary compensation - within range of national average

    valuable experience and skills gained which are applicable across all industries and sectors - increases your marketability and value to potential employers

    Cons

    sluggish reactive thinking and approach to problem solving and critical thinking from company leaders

    disorganized, costly, redundant, frustratingly inefficient processes / operations

    no appreciation / feedback from management, low overall company wide morale, no events / procedures that promote cohesiveness or synergy

    inadequate training, lacks depth and detail - majority of training obtained through hands on experience and learning from mistakes

    corporate philosophy = mediocrity is the accepted norm/standard, no incentive / encouragement to excel above and beyond, stalled / non - thriving environment for the ambitious / aspiring

    communication between parties / departments / personnel lack focus, clarity, timeliness, intent / purpose, comprehensiveness - excessive miscommunication

    senior leadership / direction is transparent / borderline non - existent, must seek and source own mentor

    growth, advancement, investment in employees are not high priority

    mistakes are addressed in an untimely fashion and regard, resulting in degrading quality of the learning process

    Advice to Management

    read my review

There are newer employer reviews for Infinity Property & Casualty
There are newer employer reviews for Infinity Property & Casualty

See Most Recent

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