InkStop

www.inkstop.net
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Good pay, no accountability in upper-management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Assistant Store Manager in Austin, TX
Current Employee - Assistant Store Manager in Austin, TX

I have been working at InkStop

Pros

Time to read a book! There is often little to do in the store for months on end. There's some busy-work that takes maybe two hours a day to finish. Bring in a book and enjoy your time. Just avoid the district manager. This might only work in the Texas market where I'm at... which is way under goal. There are some really nice employees and customers who work and shop at Inkstop. Base pay for each position is relatively high though little real experience is needed to achieve any of the positions. Getting a manager position here is as easy as applying at the right moment.

Cons

Boring and upper-management is fairly incompetent. The company uses terms like "Net Sales" when they actually mean "Gross Sales." Only a small number of people at the Ohio Corporate location have degrees. There is a small-store mindset at corporate and it holds back all of Inkstop. Each store is held accountable for making goals but there's little these stores can do to drive sales. The ads (now far and in between) drive people in to buy products that that are well below margin if we have the product at all. The company is now firing many managers in Texas, perhaps in other places as well, for not meeting goals. It should be the district manager, his immediate supervisor, and Inkstop Corporate whose jobs are on the line.

Advice to ManagementAdvice

People with degrees and prior-experience should be moving up closer to the top of the company. The store goals should be more realistic. There's a general retail industry slow-down and expecting phenomenal growth in this economy is just plain silly. Guerrilla marketing should be encouraged at the store level. Store management should be trained on how to canvass, especially on how to achieve special order goals. Protection plan penetration shouldn't be effected by products like memory cards, usb drives, and other products that cost as much to replace as the protection plan itself. Start admitting that upper-management is making mistakes and showing the stores that people on the top are being held accountable. It speaks volumes when the number 3 guy in the company simply sets up shelves for stores.

Doesn't Recommend
Disapproves of CEO

12 Other Employee Reviews for InkStop (View Most Recent)

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  1.  

    InkStop should be your last option in purchasing office supplies!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Aurora, CO
    Former Employee - Store Manager in Aurora, CO

    I worked at InkStop

    Pros

    If you have a pulse, they will pretty much hire you. You do not need to have any work related experience to be hired. If you are good at working the system and brown nosing with senior level management then you will see yourself advancing rapidly within the company. The store does offer some of the lowest prices from printers to ink cartridges and digital cameras. If you are hired on as a store manager, you are on your own and will have minimal supervision. You get to run your store they way you feel is best suited in taking care of your customers.

    Cons

    They sell obsolete, used and last year's models and older electronic devices. Particularly their digital camera lineup. All of their digital cameras are older models or soon to replaced with a newer model. They are able to sell their digital cameras at a lower cost than other retail stores because many are refurbished but sell them as new. Their printers are also older models they were able to get from the manufactuer because of their surplus in their warehouses. If you are hired on as a store manager, be ready to work a minimum of 45 hours because your staff consists of only the store manager, assistant manager, supervisor and one part time associate. Do not expect to be given any direction or leadership from senior level management. The only time you will hear from senior level management is when they need to criticize you for something you were never given any direction or expectation on. I would highly recommend working at Staples, Office Depot, etc before giving InkStop a try. Existing employees who rapidly move up in the organization was not because of the steller results they achieved but because of the kissing up they had done with senior level management. If you are an independent thinker and knows how to get results then it's best to keep your mouth shut and be a "yes sir" or "yes mam" employee and not create waves if you want to advance within this orgianization.

    Advice to ManagementAdvice

    Senior Management needs reassess the promotions they had given to internal employees who are not qualified or have the experience to be in managment roles.

    Doesn't Recommend
  2.  

    Decent Pay + Easy Job = Inkstop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Lead
    Current Employee - Store Lead

    I have been working at InkStop

    Pros

    The pay is decent for the very, very small amount of work you do (did). The job is fairly brainless due to the lack of customers that ever came in.

    Cons

    The company probably had the worst corporate office I've ever dealt with. Upper Management was stubborn and clueless. You could never get anywhere at Inkstop, regardless of how you performed.

    Advice to ManagementAdvice

    Don't open a million stores in 1 year and then just sit there and watch them crumble. Oh yea, paying bills is also a good idea.

    Doesn't Recommend
    Disapproves of CEO
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