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No longer a good company to work at

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Leader-Assistant Manager  in  Detroit, MI
Former Employee - Sales Leader-Assistant Manager in Detroit, MI

I worked at InkStop

Pros

Decent pay but that is negated by the mandatory reduction of hours, easy job but boring most of the time.

Cons

Low morale, poor communication, lousy corporate atmosphere, too many secrets kept from employees, no stock or advertising, lying to customers, lots of pressure on stores to perform even with no support from corporate.

Advice to ManagementAdvice

Stop lying to the stores, get feedback on what positve things can be done to improve things, and stop blaming store employees for the fact that the company is poorly run by people who would fail a basic Finance or Business Management class at any college. If you don't advertise or get any new product for over 6 months, you can't blame the lack of sales on poor performance at the stores.

Doesn't Recommend
Disapproves of CEO

12 Other Employee Reviews for InkStop (View Most Recent)

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  1.  

    Inkstop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA

    I worked at InkStop

    Pros

    The pay was great! Get a book or a Nintendo Ds and you are good to go!! You will not have jack to do all day! Nobody will step foot inside your bodega of a store!

    Cons

    No product in the stores, no advertisements, the same substandard Vuescape digital cameras and MP3 players. Being forced to sell replacement plans on items like flash drives and memory cards. Inkstop also forces you to try and get every customer's personal info for their "rewards program". What they are really doing is getting your info and selling it to 3rd party companies. The prices are nowhere near competitive with anyone else who carries ink. The "inkstop" brand of ink does not work 80% of the time. In Georgia many managers have been let go due to "fraud". and some of the smarter ones have just quit. People coming to shut off your power because of unpaid bills, being served with lawsuits from local newspapers because of money owed, constantly being lied to by the so called "higer-ups", favoritism, inter-company politics. I really feel sorry for people stuck at this company. Being threatened in emails and through phone calls because sales are bad, working alone long hours, being told that it's your job to go out and "drum up" business.

    Advice to ManagementAdvice

    Be honest with your workers and explain to them that the company is going under. Nevermind, you think we're too stupid to see what is obvious.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Good pay, no accountability in upper-management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Austin, TX
    Current Employee - Assistant Store Manager in Austin, TX

    I have been working at InkStop

    Pros

    Time to read a book! There is often little to do in the store for months on end. There's some busy-work that takes maybe two hours a day to finish. Bring in a book and enjoy your time. Just avoid the district manager. This might only work in the Texas market where I'm at... which is way under goal. There are some really nice employees and customers who work and shop at Inkstop. Base pay for each position is relatively high though little real experience is needed to achieve any of the positions. Getting a manager position here is as easy as applying at the right moment.

    Cons

    Boring and upper-management is fairly incompetent. The company uses terms like "Net Sales" when they actually mean "Gross Sales." Only a small number of people at the Ohio Corporate location have degrees. There is a small-store mindset at corporate and it holds back all of Inkstop. Each store is held accountable for making goals but there's little these stores can do to drive sales. The ads (now far and in between) drive people in to buy products that that are well below margin if we have the product at all. The company is now firing many managers in Texas, perhaps in other places as well, for not meeting goals. It should be the district manager, his immediate supervisor, and Inkstop Corporate whose jobs are on the line.

    Advice to ManagementAdvice

    People with degrees and prior-experience should be moving up closer to the top of the company. The store goals should be more realistic. There's a general retail industry slow-down and expecting phenomenal growth in this economy is just plain silly. Guerrilla marketing should be encouraged at the store level. Store management should be trained on how to canvass, especially on how to achieve special order goals. Protection plan penetration shouldn't be effected by products like memory cards, usb drives, and other products that cost as much to replace as the protection plan itself. Start admitting that upper-management is making mistakes and showing the stores that people on the top are being held accountable. It speaks volumes when the number 3 guy in the company simply sets up shelves for stores.

    Doesn't Recommend
    Disapproves of CEO
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