Inktel
3.0 of 5 15 reviews
www.inktel.com Miami Lakes, FL 150 to 499 Employees

15 Employee Reviews (View Most Recent)

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2 people found this helpful  

Great Environment for us Young'ins

Customer Service Representative (Current Employee)
Miami Lakes, FL

I have been working at Inktel full-time for more than a year

Pros-Flexibility with scheduling
-Pretty decent pay, compared to other jobs
-Friendly/fun atmosphere
-Members of management are very approachable
-We work with well-known, reputable companies
-The place looks great

ConsIn all honesty, I must say that this may not be a reflection of Inktel as a whole, but more so the experience of myself and the majority of my department-- we are constantly being micromanaged, guidelines and policies change at the drop of a hat (and you are expected to quietly comply), there are unreasonable standards in regards to the call flow, certain incentives are promised but not upheld, and (aside from a quality assurance position) it is near impossible to advance because the higher positions are pretty much set in stone

Advice to Senior ManagementRather than always wearing your managerial hat, at least try and put yourself in the employees' shoes. Your expectations are unrealistic, and I'm sure that you know it but choose to push the clients' demands rather than attempting to accommodate us and find middle ground.

– I'm not optimistic about the outlook for this company

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  • Work/Life Balance
         
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Inktel Direct is an incredible company

Quality Assurance Coach (Current Employee)
Miami, FL

I have been working at Inktel


Pros: Inktel Direct is a great place to work because of the culture of meritocracy. If you… Cons: I really like my job, so thinking of cons is tough.… Yes, I would recommend this company to a friend More

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Awesome Company

Executive (Current Employee)
Miami, FL

I have been working at Inktel


Pros: Great management team, interesting work, top clients, very progressive company policies, high growth company. Really… Cons: I don't have any concerns. Yes, I would recommend this company to a friend More

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