There are newer employer reviews for InsideTrack
There are newer employer reviews for InsideTrack

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Helpful (1)

Above average employer with tons of potential.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - In Leadership Role in Portland, OR
Former Employee - In Leadership Role in Portland, OR

I worked at InsideTrack full-time (More than 3 years)

Positive Outlook
Positive Outlook

Pros

The mission is connected to empowering others and the work reflects that. Building relationships with stellar people - students and coworkers - is a lasting benefit of working here. The company invests in professional development, so you can easily increase your transferable skills here. The benefit package is solid, the management style is generally hands-off and supportive. The locations are top-notch, the technology and environments are above average. The IT department is the most responsive, most personable in the working world. Recent changes have improved the connection of the lead team to the work in the trenches. Workflow is challenging, interesting and educational. The daily work is extremely satisfying in that you're making a difference in a person's life.

Cons

The typical issues for corporate work also live here. There is limited room for career growth and ongoing issues with top-down communication, often the right hand doesn't know what the left hand is doing. The HR department needs to be staffed by more former coaches. The company recently lost a high number of high quality coaches due to inflexibility in meeting coach needs. New staffing practices have lead to high concern with seasoned coaches. There is a culture of continuous improvement, which can lead to burn out.

Advice to Management

Retain high achievers. Examine the quality of coaching compared to 3 years ago. Staff HR with former coaches. Invest in coaches as they succeed, not just until they succeed. Turn down the atmosphere of "not good enough". Tighten up communication within the lead team.

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  1. Helpful (1)

    Love it

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Campus Director in Portland, OR
    Current Employee - Campus Director in Portland, OR

    I have been working at InsideTrack full-time (More than 5 years)

    Pros

    I have alway felt that this company, while going through normal growing pains, has the right focus overall. Recent leadership changes are a breath of fresh air. Great people and more room to stretch your brain as you take on leadership roles.

    Cons

    Sometimes the fact that many of us are mucho compassionate can lead to allowing employees who frankly don't seem to want to be here to remain for a long period of time and detract attention and development from those who are eager to grow and learn. This is not just at the coach level, but at the manager and senior leadership level as well. We are getting better, though.

    Advice to Management

    See above.


  2. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prospective Student Coach in Portland, OR
    Current Employee - Prospective Student Coach in Portland, OR

    I have been working at InsideTrack full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work with amazing people, top-notch training that is ongoing, recognition for growth, leadership that genuinely cares about your success and job satisfaction, transparency from top tiers of leadership, a company that is constantly working to improve itself, amazing mission and vision.

    Cons

    Onboarding experience varies depending on which account you are on (some teams offer very little time and support to learn the job before being expected to perform as well as seasoned team members).

    Advice to Management

    Create consistent onboarding program that allows adjustment for individual accounts while assuring that each new coach receives sufficient training in all of the essentials of their jobs (software programs, documentation, managing a roster, client specifics, etc).


There are newer employer reviews for InsideTrack
There are newer employer reviews for InsideTrack

See Most Recent

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