Insight

  www.insight.com
  www.insight.com
There are newer employer reviews for Insight

 

One senior management mistake after another

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Software Developer in Plano, TX
Former Employee - Software Developer in Plano, TX

I worked at Insight

Pros

Was part of the software company. This represents the most successful of Insights Operations, they were acquired by Insight in 2006. Even though they have been diminished by poor leadership and many, many, many people leaving or being let go it is still a very strong organization with a lot of 1st class talent and people who are driven to succeed. There is still good work to do in IT for these guys, but beware, as time has gone on it has become a churn and burn kind of shop. You can still get good job experience working here.

Cons

It has been 5 years of constant big campaigns and promises with very little good execution on anything. They tend to be overly bureaucratic about everything, the individual contributor barely exists in the eyes of top management and most managers below the VP level have almost no authority to do much of anything other than just try to keep morale up. They have replaced virtually all of the top executives in the company within the last 2 to 3 years with very little if any improvement in the morale situation company wide. The culture from the main office in Tempe continues to drive the overall culture of this multi national company which is a real shame. Ken Lamneck looks to be a 1st rate CEO but the old culture of the company is extraordinarily resistant to any kind of change and it is questionable whether he will really be allowed to change and move the company forward the way it needs to be.

Advice to ManagementAdvice

Realize that individual contributors in the organization actually matter, this is a service and high touch business primarily. The bureaucratic management style is stifling the abilities of the people you have working for you. Fix the culture, the Tempe culture is a little too paranoid and intimidated by the pace of work that is going on in large corporate America these days. Stop appealing to their fears and help them move forward into the future.

Doesn't Recommend
Approves of CEO

203 Other Employee Reviews for Insight (View Most Recent)

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  1. 1 person found this helpful  

    3 years of near hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ
    Current Employee - Account Executive in Tempe, AZ

    I have been working at Insight

    Pros

    Some good people, great opportunities if you are Mormon, I know a lot of reps that make great money, but you have to be able to survive 3-5 years of very little pay and volitile sales until you can build your book.

    Cons

    Terrible middle management, endless useless campaigns, metrics based on how many clients you called about the topic of the week, slow order entry terrible CRM system, true call center no freedom to visit clients and build relationships, I have witnessed Insight pull major accounts from seasoned reps for "Market Purity"

    Advice to ManagementAdvice

    Listen to your employees. You claim to make attempts of this but nothing is never done.. Part of listening is TAKING ACTION. Ken is making some good changes but they have a loooooooooong way to go

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    Regretful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Analyst in Tempe, AZ
    Former Employee - Systems Analyst in Tempe, AZ

    I worked at Insight

    Pros

    There are literally no positive aspects in working for this company short of just having a job to make your bills.

    Cons

    Terrible benefits package, 401k match is low, health care insurance costs to employee very are high. This company is just plain evil, managements compensation is based on screwing over low level employees and on their ability to send jobs to outsourcing 'partners'.

    Advice to ManagementAdvice

    Insight started as a call center operation to sell hard drives on a low margin. That same cheap call center mentality still drives managements attitude and incentives. The best thing management could do is jump into an icy cold lake and take a deep breath.

    Doesn't Recommend
    No opinion of CEO
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