There are newer employer reviews for Insight
There are newer employer reviews for Insight

See Most Recent

Helpful (1)

Not a good environment

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Account Executive in Tempe, AZ
Former Employee - Senior Account Executive in Tempe, AZ
Disapproves of CEO

Pros

Its a great place to break your teeth and get an education in this industry. Its a good place for people that want to start a new career or kids just out of school. They do have some pretty good benefits. There is an employer match for your 401K and after 3 years you get 3 weeks off.

Cons

Large organization where there is alot of disconnect. Policies change weekly depending on the mood of management. Very difficult to get an answer or to get someone to help or make a decision. Most of management consists of sales people that were not able to make it as sales reps and it was either find another position or get out. The good ol'boy network is in effect here and is very well recognized by the human resource department in fact their words were "this is the good ol boy network and nobody can change that. The old v.p. of HR Kaylene Moss tried but, couldn’t” This Good Ol' boy way seems to be the fastest way to the top. Qualifications are secondary. Compensation is one of the biggest issues here. The requirements to make money change almost monthly. Sometimes its based on GP and then some months its Revenue. If you dont meet revenue goals they actually take money back from you quarterly and just back it out of your monthly check. If there is a big hit they do not make arrangements with you to pay it off in reasonable chunks they just take the whole thing regardless if your check would come out to a negative. There were times that you would do a commission adjustment because someone made a mistake but, they werent concerned with that mistake since it didnt affect their paycheck. The commission adjustment would ONLY be looked at on the very last day for a possible approval and if they found one T not crossed it would move over to the next month for approval. There were some sales reps chasing significant amounts of their hard earned money for as many as 6 months and even some more severe cases. You cannot trust this company to pay you honestly. You must check the commission for every single order that you enter to make sure that they havent made a mistake. They put a house load on everything you sell and they state in their policy that the load will be between 1%-3.39% depending on how many touches they have to the product. I found numerous errors there where they would sneak in a 10% load which would significantly reduce your commission amount and they never touched the product at all in fact it was drop shipped from the mfg straight to the customer so according to their policy there would be no load. It took them months to fix that, put a 3.39% load on and to pay me back. This company is not looking out for their employees. They are trying to make as much money as possible and at the expense of their sales people

Advice to Management

Hire qualified people. Hire based on a persons ability to do the job and not because hes cool to drink with. When hiring within the company you may want to look at people with a proven ability not a failed attempt at sales and again hes cool to drink with. Listen more to what your sales people have to say. These are the people that are responsible for those Mercedes and BMW's that you have parked in covered parking up front not to mention those huge salaries and houses. The turnover is tremendous and its making your competitors rich. Maybe you should concentrate on how to make your employees happy and if not thats ok because you guys are a great training facility otherwise

Other Employee Reviews for Insight

  1. Call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Charity Fundraiser in Sydney (Australia)
    Former Employee - Charity Fundraiser in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun people, table tennis table, breaks whenever you needed to have one, bonuses for hitting targets, clear progression, fun games and competitions between divisions. Charity cold calls get less abuse than other cold calls.

    Cons

    Boring work as is very repetitive. Cold calling is difficult and got insulted over the phone sometimes. No regular desks for part timers. Difficult to find a working computer sometimes.

    Advice to Management

    Keep having fun games and competitions between the divisions of charities. Maybe give employees more choice about which charities to call for. More training on how to process payments.


  2. Poor leadership and impotent middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Montreal, QC (Canada)
    Former Employee - Sales Support Specialist in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Insight full-time (More than 8 years)

    Pros

    Paid training period. Gregarious and friendly sales staff.

    Cons

    Excessive micro-management. Limited opportunities for growth and advancement. Rampant favouritism.

    Advice to Management

    A strategy of growth via acquisition leads to a constant focus on internal politics. Client experience and employee satisfaction suffers.


There are newer employer reviews for Insight
There are newer employer reviews for Insight

See Most Recent

Work at Insight? Share Your Experiences

Insight

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.