There are newer employer reviews for Insight

Helpful (1)

Not a good environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Account Executive in Tempe, AZ
Former Employee - Senior Account Executive in Tempe, AZ

I worked at Insight

Disapproves of CEO
Disapproves of CEO

Pros

Its a great place to break your teeth and get an education in this industry. Its a good place for people that want to start a new career or kids just out of school. They do have some pretty good benefits. There is an employer match for your 401K and after 3 years you get 3 weeks off.

Cons

Large organization where there is alot of disconnect. Policies change weekly depending on the mood of management. Very difficult to get an answer or to get someone to help or make a decision. Most of management consists of sales people that were not able to make it as sales reps and it was either find another position or get out. The good ol'boy network is in effect here and is very well recognized by the human resource department in fact their words were "this is the good ol boy network and nobody can change that. The old v.p. of HR Kaylene Moss tried but, couldn’t” This Good Ol' boy way seems to be the fastest way to the top. Qualifications are secondary. Compensation is one of the biggest issues here. The requirements to make money change almost monthly. Sometimes its based on GP and then some months its Revenue. If you dont meet revenue goals they actually take money back from you quarterly and just back it out of your monthly check. If there is a big hit they do not make arrangements with you to pay it off in reasonable chunks they just take the whole thing regardless if your check would come out to a negative. There were times that you would do a commission adjustment because someone made a mistake but, they werent concerned with that mistake since it didnt affect their paycheck. The commission adjustment would ONLY be looked at on the very last day for a possible approval and if they found one T not crossed it would move over to the next month for approval. There were some sales reps chasing significant amounts of their hard earned money for as many as 6 months and even some more severe cases. You cannot trust this company to pay you honestly. You must check the commission for every single order that you enter to make sure that they havent made a mistake. They put a house load on everything you sell and they state in their policy that the load will be between 1%-3.39% depending on how many touches they have to the product. I found numerous errors there where they would sneak in a 10% load which would significantly reduce your commission amount and they never touched the product at all in fact it was drop shipped from the mfg straight to the customer so according to their policy there would be no load. It took them months to fix that, put a 3.39% load on and to pay me back. This company is not looking out for their employees. They are trying to make as much money as possible and at the expense of their sales people

Advice to Management

Hire qualified people. Hire based on a persons ability to do the job and not because hes cool to drink with. When hiring within the company you may want to look at people with a proven ability not a failed attempt at sales and again hes cool to drink with. Listen more to what your sales people have to say. These are the people that are responsible for those Mercedes and BMW's that you have parked in covered parking up front not to mention those huge salaries and houses. The turnover is tremendous and its making your competitors rich. Maybe you should concentrate on how to make your employees happy and if not thats ok because you guys are a great training facility otherwise

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  1. Great leadership, a clear strategy and fun working environment!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Teammate in Manchester, England (UK)
    Current Employee - Support Teammate in Manchester, England (UK)

    I have been working at Insight full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked here for 3 years now and it's changed so much. We've gone from having very little strategy and some questionable senior team members to a really clear vision and collaborative and approachable leadership.
    As well as the usual benefits that most companies offer we can purchase holidays, get given time off for birthdays, get paid to volunteer in the community and loads more.
    They listen to feedback in the surveys we get and they actually change things to make us happy!

    Cons

    Our new building is nice but the air con is too cold!

  2. It's fine for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Montreal, QC (Canada)
    Current Employee - Coordinator in Montreal, QC (Canada)

    I have been working at Insight

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fine place to get your foot in the door

    Cons

    treat sales executives like children, no trust for employees, thinks having a pool table means they have company culture, stingy for a fortune 500 company

    Advice to Management

    Stop focusing on your bonuses and spend some money on support staff, vacation, and salaries

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