Insurance Offices of America

www.ioapro.com
There are newer employer reviews for Insurance Offices of America

1 person found this helpful  

Cool place to work but you have to know your stuff to survive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Manager in Aliso Viejo, CA
Current Employee - Account Manager in Aliso Viejo, CA

I have been working at Insurance Offices of America

Pros

You work completely on your own, you can not fake that you know your stuff here as the brokers are completely out of the office everyday and you are there to service and take care of the clients on your own. Though if an emergency arises you do have access to the broker that you work for via phone. Your work speaks for in a big way. Also the company is fairly young so is the management as they really don't have management experiences. So you will encounter bumps in the road but if your looking for a place where no one is on you 24/7 then this is the place for you.

Cons

Management is out of state and sometimes things are not handled in a the proper manner

Advice to ManagementAdvice

Implementing managers with true management experience would eliminate alot of bumps in the road.

10 Other Employee Reviews for Insurance Offices of America (View Most Recent)

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  1.  

    Rough transition after our agency was purchased by IOA.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Insurance Offices of America

    Pros

    Our agency was purchased by IOA and overall the benefits and pay were kept the same as what the previous owners paid which was nice. They are very into utilizing tecnology.

    Cons

    The biggest challenge after purchase was the transition. It seems they go around the US buying agencies so quickly without lining up all the logistics first and then our customers suffered because of all the problems (changing to their agency management system, phone problems, licensing, etc).

    Advice to ManagementAdvice

    Determine all logistics first before buying an agency and not just buy them and leave someone else to clean up the mess.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Longwood, FL
    Former Employee - Account Manager in Longwood, FL

    I worked at Insurance Offices of America full-time (more than 3 years)

    Pros

    Most producers are easy to get along with but most were young and needed educating. Employee functions that HR put on were nice and community related.

    Cons

    Personal growth is very limited, the were family oriented but lost site of that. The acceptable time frames to return a call to management was less than 30 minutes no matter what you are doing even when you are training. I've seen management yelling at others in front of the entire office. No acceptable ever! For such a large office its very quite god for bid you are caught standing talking to a co-worker about anything.

    Advice to ManagementAdvice

    Have personal meetings when there is a problem instead of letting the entire office know. Get back to reality and a 30 minute call back time is not necessary any longer end of day would be sufficient. Try to relax!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Insurance Offices of America

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