Integra Telecom

  www.integratelecom.com
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122 Employee Reviews (View Most Recent)

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  • Work/Life Balance
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  • Disapproves of CEO

 

Used, exploited and thrown away because they were reorganizing.

Account Executive (Former Employee) Renton, WA

ProsProvided great medical benefits at a reasonable costs. Some great innovative products.

ConsQuotas too high for the market that they serve. Poor Training. Only training was by giving at least half of your deals to get help from Sr. Account Executives. But even then they would just do things and not show or tell you how. Sales Engineers were bad and often couldn't support deals. They didn't understand the basic sales processes. Two different rule books. One for the new people that we got in training and another one that senior, successful sales executives were using.

Advice to Senior ManagementMake sure you have competent Sales Managers that really know pricing, contracts, systems and ordering process. In the same manner, have competent Sales Engineers and Trainers. Make sure that the training isn't just a bunch of bull (it was way too general). The pricing, policies and processes that we learned in training was not the ones that the successful Account Executives were using. In other words, don't have two different rule books. Lastly, hire people that already know telecom. It is too hard to learn that and company processes and policies while learning the market and how to sell to it.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Preping for Sale we can only hope.

    Grunt (Current Employee) Portland, OR

    I have been working at Integra Telecom

    Pros: Good managers. Great co-workers. Training has improved over the years. Benefits are good. If you work in certain departments as in the field most managers… Cons: The pay is a joke! Low morale in the trenches. No training on most equipment. No raise in 4 years. Good old boy mentality (keeping… Advice to Senior Management: Speak to your employee’s. Listen to them about what needs to change. INVEST IN YOUR EMPLOYE's because if you won't someone else will. Stop spending… More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Tremendous amount of leadership change

    Enterprise Account Manager (Former Employee) Renton, WA

    I worked at Integra Telecom

    Pros: Good support people. Large market share. Company has a fantastic asset in the Electric Lightwave fiber backbone. Engineers… Cons: Company still lives in the culture of the haves and have nots. New leadership, again and things are not compleated yet. Management needs… Advice to Senior Management: Rip off the rules of engagement bandaid and let the Enterprise Sales Reps sell to the Enterprise accounts… No, I would not recommend this company to a friend More

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