126 Employee Reviews (View Most Recent)

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1 person found this helpful  

Burn and Churn...Burn and more Churn!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Renton, WA
Current Employee - Anonymous Employee in Renton, WA

I have been working at Integra Telecom full-time for more than a year

Pros

Sales Environment
Contests with payouts for those that do well.

Cons

No Company advertising. Few tools for the salespeople (have to purchase your own portfolio and/or briefcase otherwise you are using a BIC pen and a notepad). $20.00 a month cell phone reimbursement (impossible). Complex technology and not enough time to learn it all before production is expected. Low if not the lowest base salaries in the industry. Only a handful of people and one Manager are doing well. The rest are struggling.

Advice to ManagementAdvice

Stop churnning and start developing. Believe you have the right people in place both in Sales and in Management and train them. Develop tenured, long term employees by supporting them.

Doesn't Recommend
Neutral Outlook

Other Reviews for Integra Telecom

  1.  

    Used, exploited and thrown away because they were reorganizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Renton, WA
    Former Employee - Account Executive in Renton, WA

    I worked at Integra Telecom

    Pros

    Provided great medical benefits at a reasonable costs. Some great innovative products.

    Cons

    Quotas too high for the market that they serve. Poor Training. Only training was by giving at least half of your deals to get help from Sr. Account Executives. But even then they would just do things and not show or tell you how. Sales Engineers were bad and often couldn't support deals. They didn't understand the basic sales processes. Two different rule books. One for the new people that we got in training and another one that senior, successful sales executives were using.

    Advice to ManagementAdvice

    Make sure you have competent Sales Managers that really know pricing, contracts, systems and ordering process. In the same manner, have competent Sales Engineers and Trainers. Make sure that the training isn't just a bunch of bull (it was way too general). The pricing, policies and processes that we learned in training was not the ones that the successful Account Executives were using. In other words, don't have two different rule books. Lastly, hire people that already know telecom. It is too hard to learn that and company processes and policies while learning the market and how to sell to it.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Preping for Sale we can only hope.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Grunt  in  Portland, OR
    Current Employee - Grunt in Portland, OR

    I have been working at Integra Telecom

    Pros

    Good managers. Great co-workers. Training has improved over the years. Benefits are good. If you work in certain departments as in the field most managers are great. No micromanagement depends on the manager!!! Company vehicle. The company restructured FINALLY and is trying to turn around the wasted spending of the past but it not quite there yet. free coffee if you drink it.

    Cons

    The pay is a joke! Low morale in the trenches. No training on most equipment. No raise in 4 years. Good old boy mentality (keeping people around who really do not know what the hell they are doing because they are your buddy!) To many political games being played upstairs. Did i mention no raises in 4 year? Lack of communication with upper management

    Advice to ManagementAdvice

    Speak to your employee’s. Listen to them about what needs to change. INVEST IN YOUR EMPLOYE's because if you won't someone else will. Stop spending money on stupid things like re-tagging the vehicles with a stupid looking logo! Try and improve moral with contest that all employees can share in not just sales. It's sad when all the employee’s want this company to be sold I hope it comes soon!

    No opinion of CEO
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