There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

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Helpful (2)

Integra has been good to me

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Account Manager in Golden Valley, MN
Current Employee - Customer Account Manager in Golden Valley, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at Integra Telecom full-time (More than 10 years)

Pros

Company does strive to be the best at customer service and bending over backwords to meet customer demands. Works towards providing services customers want and need. Flexible work schedule allows for good work/life balance. Finally giving raises again. They seem to be recognizing the loss of good employees and working towards keeping the ones they still have left.

Cons

S&P downgrade, canceling office newspaper when newspaper is a customer, 401k match still not reinstated, constant restructuring, not investing in Fiber in MN market, losing a lot of experienced & tenured employees

Other Employee Reviews for Integra Telecom

  1. Helpful (1)

    Burn and Churn...Burn and more Churn!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Integra Telecom full-time (More than a year)

    Pros

    Sales Environment Contests with payouts for those that do well.

    Cons

    No Company advertising. Few tools for the salespeople (have to purchase your own portfolio and/or briefcase otherwise you are using a BIC pen and a notepad). $20.00 a month cell phone reimbursement (impossible). Complex technology and not enough time to learn it all before production is expected. Low if not the lowest base salaries in the industry. Only a handful of people and one Manager are doing well. The rest are struggling.

    Advice to Management

    Stop churnning and start developing. Believe you have the right people in place both in Sales and in Management and train them. Develop tenured, long term employees by supporting them.


  2. Helpful (2)

    Preping for Sale we can only hope.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grunt in Portland, OR
    Current Employee - Grunt in Portland, OR
    No opinion of CEO

    Pros

    Good managers. Great co-workers. Training has improved over the years. Benefits are good. If you work in certain departments as in the field most managers are great. No micromanagement depends on the manager!!! Company vehicle. The company restructured FINALLY and is trying to turn around the wasted spending of the past but it not quite there yet. free coffee if you drink it.

    Cons

    The pay is a joke! Low morale in the trenches. No training on most equipment. No raise in 4 years. Good old boy mentality (keeping people around who really do not know what the hell they are doing because they are your buddy!) To many political games being played upstairs. Did i mention no raises in 4 year? Lack of communication with upper management

    Advice to Management

    Speak to your employee’s. Listen to them about what needs to change. INVEST IN YOUR EMPLOYE's because if you won't someone else will. Stop spending money on stupid things like re-tagging the vehicles with a stupid looking logo! Try and improve moral with contest that all employees can share in not just sales. It's sad when all the employee’s want this company to be sold I hope it comes soon!


There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

See Most Recent

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