Integra Telecom

  www.integratelecom.com
  www.integratelecom.com
There are newer employer reviews for Integra Telecom

 

Like getting Dog Fleas on my crotch and watching them jump from hair to hair.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Account Executive in Denver, CO
Former Employee - Senior Account Executive in Denver, CO

I worked at Integra Telecom full-time (more than an year)

Pros

I was able to get home by 6:30pm.

Cons

I left home at 7am and had to work from 7:45am to 6pm. Put out fires all day, tried to set appointments and close deals. Was micromanaged all day by a moron. Painful. Less than 5% of the company is laughing theie way to the bank....trust me, it's not you.

Advice to ManagementAdvice

find another job, it's not your fault, well....maybe it is.

Doesn't Recommend
Negative Outlook
No opinion of CEO

138 Other Employee Reviews for Integra Telecom (View Most Recent)

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  1.  

    Needed: better connection to front-line employees and more honesty to employees and customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Repair Manager in Vancouver, WA
    Former Employee - Repair Manager in Vancouver, WA

    I worked at Integra Telecom full-time (more than 10 years)

    Pros

    Expanding product line to capture latest technologies. Some departments work well with other departments. There are health club participation and benefits in some locations.

    Cons

    Recent large layoffs reflect constant change of business direction with changing leadership, and a distrust in vision. Junior VPs and Directors disengaged and distracted by rapid technology innovations,and trying to keep up with competitors. This is a worthy goal, but they do so while building silos. Although corp leaderships attempts to communicate results and plans, rank and file see this as a subterfuge while corp plans next reorganization.

    Advice to ManagementAdvice

    Recent events belie Integra's stated philosophy of enhancing the customer experience. downsizing work force and doubling work loads on remaining departments makes for an unhappy workforce and customers who wonder why service is bad. Advice to management: shore up your relationship with manager and below employees, and be more honest with your customers. If you pitch a valued customer experience, then you should provide it. Cutting workforce and doubling workload is providing a negative customer experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Slow degrading slope downward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Integra Telecom full-time (more than 5 years)

    Pros

    Co-workers make the place bearable. Not much else to say in regards to pros.

    Cons

    Alot of upper management making snap decisions without looking at the overall picture, or investigating the effects of their decisions on the every day employee. Too many times the new procedures, or the new programs were pushed out without any thought, and pushed and pushed, until they finally realized that it wasnt working, but had wasted alot of time and energy (and sometimes money). Broken promises: In a new position, i was given specific promises on the position would be successful (was a new position they had created). All of their selling points on the position ended up being false, and the position in itself could not be successful. And when the new position was unsuccessful, they blamed the employees and not the program. Job advancement: Unless you live in denver or portland, there is minimal career opportunity advancement.

    Advice to ManagementAdvice

    Talk with the day to day employees. When rolling out new programs, rules, etc, find out exactly how it affects them. They might be able to tell you how it will or wont work, and find a solution to make it work. If a program is not successful, take a step back and look at the program as a whole and find out why its not succeeding, and don't just automatically assume its not working because of the employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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