Integra Telecom

www.integratelecom.com
There are newer employer reviews for Integra Telecom

1 person found this helpful  

Integra Telecom, while working there had the resources and tools to ensure clients and employees were appreciated,

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Development in Renton, WA
Former Employee - Business Development in Renton, WA

I worked at Integra Telecom full-time (more than 3 years)

Pros

Absolutely no micromanaging if you are doing what is needed to make your numbers you earn a lot of flexibility.

Cons

The only Con I thought of was regarding the launch products/services. We would have our OMA meeting but then next thing you know people were selling it prior to the true launch, so the customer doesn't have the same experience.

Advice to ManagementAdvice

Professionalism of course is a must, continue to recognize the strengths of your account reps, if they are struggling in one department but are accelerating in other areas, let them know that the are of value to the company however we think they would be in a better position elsewhere in the company.

Recommends
Approves of CEO

147 Other Employee Reviews for Integra Telecom (View Most Recent)

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  1.  

    Smorgasborg of knowledge needed to do your job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Assurance Technician in Renton, WA
    Former Employee - Service Assurance Technician in Renton, WA

    I worked at Integra Telecom full-time (more than 5 years)

    Pros

    You get to learn alot about many aspects of telecom. It has a family atmosphere. Everyone is willing to share the knowledge, instead of hording it. You are encouraged to excel

    Cons

    The workload is too high and forces alot of overtime. Upper management seems disconnected with the employees. Politics can cause harm to the average worker.

    Advice to ManagementAdvice

    Listen to what the workers are complaining about. If there is excessive overtime, hire some more workers. Work won't dry out in repair.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Hard working front line and mid level employees. Senior management distracted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Integra Telecom full-time (more than 10 years)

    Pros

    Very talented employees, both customer and network facing. Recent attempts to streamline organization is largely seen as positive, although in a give and take economic environment, net benefits accrue unevenly across departments. Heavy Sales orientation is a very positive indication of commitment to meeting revenue goals.

    Cons

    New leadership eschews former commitments to maintaining a diverse, interconnected, and happy work force. New human resource team approaches work force in an adversarial manner leaving employees without trusted avenues for recourse. Inter and intra team Communication is silo based. Parallel organizations are purposely left out of the information loop, creating speculation and then gossip which is destructive to morale.

    Advice to ManagementAdvice

    Have meaningful performance reviews and hold managers, especially junior VP's, and Directors, accountable for delivering them personally to their employees. More carrots, less sticks. Make employees accountable but also make them a part of the communication and information loop. Try to create a positive culture, by not encouraging silo mentality and negative attitudes, through poor communication and archaic, ineffective human resources.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Integra Telecom

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