Integrated Merchandising Systems

  www.imsfastpak.com
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8 Employee Reviews (View Most Recent)

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1 person found this helpful  

Overall good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Morton Grove, IL
Former Employee - Anonymous Employee in Morton Grove, IL

Pros

Company morale gatherings; Good benefits and bonuses

Cons

Not always good senior leaders at company that have strong leadership qualities

Other reviews for Integrated Merchandising Systems

  1.  

    Shady place to work, but great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Account Representative  in  Morton Grove, IL
    Former Employee - Customer Account Representative in Morton Grove, IL

    Pros

    The benefits are really the only pro for working here. The yearly bonus is nice (based off of your review), and there's plenty of PTO time to use.

    Cons

    When hired I was told they "promote from within." In the 2 years I have been there, I have seen numerous positions filled by outside people, while employees are passed over. The management is kind of shady, and transparency is not their friend.

    Advice to ManagementAdvice

    If you want to keep valued, hard working employees, then you should do something about promoting them/compensating them fairly. Several times new people in the same position would start with a higher salary than those that had been there longer and had degrees/experience.

    Doesn't Recommend
  2.  

    IMS is a poorly managed company, particularly in their Oak Brook office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL

    Pros

    -Decent holiday schedule.
    -Decent paid time off allowed.
    -You will learn what NOT to do when it comes to managing a department professionally.

    Cons

    -Blatant disregard of company handbook by management; family is not allowed to report to other family members, yet this happens at IMS.
    -Customer Service manager is immature and uneducated.
    -Major disconnect between management and employees.
    -The customer service manager is more concerned with telling people what to do than actually producing high quality work.
    -IMS uses outdated computer software.
    -President of the Oak Brook office is clueless when it comes day-to-day processes.

    Advice to ManagementAdvice

    Integrated Merchandising Systems should look to become more professional and knowledgeable internally. Their best move would be to relieve the customer service manager of all their duties and authority. The customer service manager should undergo management training and obtain a college degree before being given the opportunity to manage employees. If the Human Resources department was not so concerned trying to create an image of being feared, they might realize what a poor job management is doing in some areas of the company.

    Doesn't Recommend
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