InterCall

  www.intercall.com
  www.intercall.com
There are newer employer reviews for InterCall

2 people found this helpful  

Great place to get started

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Global Account Executive in Chicago, IL
Former Employee - Global Account Executive in Chicago, IL

I worked at InterCall full-time (more than 5 years)

Pros

It is a great place to get started but you have to make sure you know what you want out of the experience. I saw a lot of average performers that went to work everyday just to collect a salary.

Cons

If you are not driven and mindful of your career goals, you can waste your potential. It is equally import for high producers to know that their skills are transferable and to network outside the organization.

Advice to ManagementAdvice

Sharpen your training and advancement policies. Narrow who you accept for the entry level positions so that you lower turnover and have a smart team of folks to promote.

Recommends
Neutral Outlook
Approves of CEO

98 Other Employee Reviews for InterCall (View Most Recent)

Sort: Rating Date
  1.  

    Great employer BACK IN THE DAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Account Executive in Chicago, IL
    Former Employee - Global Account Executive in Chicago, IL

    I worked at InterCall full-time (more than 5 years)

    Pros

    They will hire just about anyone. A great work environment. Very friendly coworkers and managment is very nice. Very easy gonig on PTO.

    Cons

    Management is dillusional. The parent company, West Corporation, has no idea of what actually goes on. THe pay is not very good. Broken promises left and right about compensation for monthly commissions. They play bait and switch with its employees. Lots of nepitism.

    Advice to ManagementAdvice

    Advice is to upper managment. Get a real training program, one that is recognized by the sales community. Change your hiring practices. Raise the pay of your sales people to meet the cost of living for their territory. Listen to your employyes.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Zombie Land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Information Systems Analyst in Atlanta, GA
    Former Employee - Information Systems Analyst in Atlanta, GA

    I worked at InterCall

    Pros

    Very flexible telecommuting opportunities. From a lifestyle perspective, InterCall is very flexible with you working from almost anywhere at anytime. They almost have to be based on the type of product they sell or they would be hypocrites.

    Cons

    This is a sales department run organization, thus it is highly fragmented with too many one-off constraints that hurt their ability to adapt and move with the technology. Sooner or later their competitors will catch and surpass them.

    Advice to ManagementAdvice

    None, they need to all be removed. The level of incompetence, lack of communication, and constant redirection of resources will continue to cause top talent to leave. The attrition is strictly their fault.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for InterCall

Work at InterCall? Share Your Experiences

InterCall

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.