There are newer employer reviews for InterCall
There are newer employer reviews for InterCall

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Smoke Screen!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Event Specialist in Newnan, GA
Current Employee - Event Specialist in Newnan, GA

I have been working at InterCall full-time (More than 5 years)

Neutral Outlook
No opinion of CEO
Neutral Outlook
No opinion of CEO

Pros

-Customer Care skills are sharpened -Give aways during busy seasons -Business driven

Cons

-Learned the art of manipulation and deceit -Management purposely create animosity among staff -Over worked and extremely under paid

Advice to Management

More training on how to be a effective manager; workers are no greater the leader. If the leadership is Inadequate so will the workers.

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  1. Helpful (2)

    Great place to get started

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Executive in Chicago, IL
    Former Employee - Global Account Executive in Chicago, IL

    I worked at InterCall full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is a great place to get started but you have to make sure you know what you want out of the experience. I saw a lot of average performers that went to work everyday just to collect a salary.

    Cons

    If you are not driven and mindful of your career goals, you can waste your potential. It is equally import for high producers to know that their skills are transferable and to network outside the organization.

    Advice to Management

    Sharpen your training and advancement policies. Narrow who you accept for the entry level positions so that you lower turnover and have a smart team of folks to promote.


  2. Helpful (1)

    Great employer BACK IN THE DAY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Executive in Chicago, IL
    Former Employee - Global Account Executive in Chicago, IL

    I worked at InterCall full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    They will hire just about anyone. A great work environment. Very friendly coworkers and managment is very nice. Very easy gonig on PTO.

    Cons

    Management is dillusional. The parent company, West Corporation, has no idea of what actually goes on. THe pay is not very good. Broken promises left and right about compensation for monthly commissions. They play bait and switch with its employees. Lots of nepitism.

    Advice to Management

    Advice is to upper managment. Get a real training program, one that is recognized by the sales community. Change your hiring practices. Raise the pay of your sales people to meet the cost of living for their territory. Listen to your employyes.


There are newer employer reviews for InterCall
There are newer employer reviews for InterCall

See Most Recent

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