There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

See Most Recent

They are okay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front Desk Agent in Asheville, NC
Current Employee - Front Desk Agent in Asheville, NC

I have been working at InterContinental Hotels Group part-time (Less than a year)

Doesn't Recommend
Positive Outlook
No opinion of CEO
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

Travel discounts, pride in brands.

Cons

The hotel computer systems have communication issues and could be more user friendly. Also, the company fines hotels for customer complaints without letting the hotel dispute the issues.

Advice to Management

Do not penalize hotels for customer complaints without letting the hotel dispute it. The hotel customer system could use some updating and some extra effort on working out the bugs.

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  1. Helpful (1)

    Great company, great people, great perks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at InterContinental Hotels Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company has great, globally recognized brands and offers employees great experiences in an international environment. The core values - or "Winning Ways" - are well communicated and supported.

    Cons

    The is inconsistent management from department to department and not all managers appreciate experience and knowledge. Those that do are very organically engaged with their employees.

  2. Helpful (2)

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director IT in Atlanta, GA
    Current Employee - Director IT in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Profit sharing, good benefits, great place to be yourself

    Cons

    A little concensus oriented so change is slow

    Advice to Management

    Hire more permanent employees and less contractors...

There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

See Most Recent

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