InterContinental Hotels Group

www.ihgplc.com
There are newer employer reviews for InterContinental Hotels Group

 

a decent place to work overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservation Agent in Charleston, SC
Current Employee - Reservation Agent in Charleston, SC

I have been working at InterContinental Hotels Group full-time (more than a year)

Pros

management treats you very well, it's a nice group of people to be around, good pay and benefits, having a wii in the break room is awesome

Cons

constantly having to deal with hotels "passing the buck" and transferring guests you can't help because they can't be bothered helping them

getting a schedule change even for one day tends to be a long, drawn out process that can take several weeks. You really have to stay on top of them

the once a week coaching sessions are a bit much and you have them regardless of how good or bad a job you are doing. Although it is a nice break from the phones, they get very repetitive.

Advice to ManagementAdvice

make changing your schedule easier

Recommends
Positive Outlook
Approves of CEO

490 Other Employee Reviews for InterContinental Hotels Group (View Most Recent)

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  1.  

    banquet server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On Call Banquet Server in San Juan, PR
    Current Employee - On Call Banquet Server in San Juan, PR

    I have been working at InterContinental Hotels Group as a contractor (more than 3 years)

    Pros

    Great coworkers,good management great location.

    Cons

    different areas of props for same function.

    Advice to ManagementAdvice

    stop favoritism.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Management was annoying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Bartender in Coralville, IA
    Former Employee - Banquet Bartender in Coralville, IA

    I worked at InterContinental Hotels Group part-time (more than a year)

    Pros

    Good pay, great college job, and its a pretty easy job.

    Cons

    Management can't seem to tell people what to do properly because one manager will say do this and then a minute later the other one will say do this. Then they both get pissed when the job they assigned isn't done yet.

    Advice to ManagementAdvice

    Talk among yourselves about who told which employee to do what.

    Recommends
    Negative Outlook
There are newer employer reviews for InterContinental Hotels Group

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