There are newer employer reviews for InterContinental Hotels Group

 

Great place for fresh grads to start!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Reservation Agent
Former Employee - Reservation Agent

I worked at InterContinental Hotels Group full-time for less than a year

Pros

Competitive salary, friendly bosses, great environment, room for advancement. I had fun working here as my first out of college job. It was easy and the pay was good. There were so many positions you could advance to within the company if you wanted.

Cons

Irate customers, and night shift. Dealing with customer service really is difficult, not the fault of the company though. If you are pursuing a job of reservations agent, just be aware that even though people are calling you to book rooms, they will definitely be upset when they get someone on the line after waiting for 30 mins! Sadly, heard the management has changed a few years back so environment is not as awesome as it used to be...

Recommends
Neutral Outlook
No opinion of CEO

425 Other Employee Reviews for InterContinental Hotels Group (View Most Recent)

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  1.  

    One of my best job experiences to date!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate  in  Cherry Hill, NJ
    Former Employee - Front Desk Associate in Cherry Hill, NJ

    I worked at InterContinental Hotels Group part-time for less than a year

    Pros

    Employees and management treat you well depending upon your department.
    They grow to become like apart of your family.
    I learned a tremendous amount in the short time I was there.
    I grew to learn their systems like the back of my hand because my management took the time out to teach me without hesitation or complaint.

    Cons

    Depending on the department you work in, I have seen certain mangers acting like they are better than all of their employees that are under them. However, not in every department.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Intercontinental Hotel Boston

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food and Beverage Supervisor  in  Boston, MA
    Current Employee - Food and Beverage Supervisor in Boston, MA

    I have been working at InterContinental Hotels Group full-time for more than 3 years

    Pros

    Great Company, and great benefit.

    Cons

    The management is not perfect. Sometimes, they have no clue what they are doing.

    Advice to ManagementAdvice

    Hire good managers who are capable to run business and have more interpersonal skills

    Recommends
    Negative Outlook
    No opinion of CEO
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