There are newer employer reviews for InterContinental Hotels Group

Helpful (1)

Brand Service Consultant

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Brand Service Consultant in Atlanta, GA
Current Employee - Brand Service Consultant in Atlanta, GA

I have been working at InterContinental Hotels Group full-time (more than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Excellent career where leaders provide room to grow. We are field based and have the opportunity to truly create a work-life balance.

Cons

Technology is always and issue. IHG makes so much revenue but our technology is so outdated. It impacts my productivity and also makes us look very unprofessional when sitting with hotel clients.

Advice to Management

Upgrade all technology, programs, and software to make us more effective in the work we deliver with our hotel clients.

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  1. Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of great employees. The higher-ups appreciate your work and support your development. Great values with the company, and a lot of room for growth. Salary is good once you are out of the entry-level position, and even then are comparable to the market.

    Cons

    Big businesses can have hard decisions to make at times, some of these don't always work to everyone's favor, but they try to make big decisions as easy as possible and do the right thing.

  2. Customer service oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Aberdeen, MD
    Current Employee - Guest Service Agent in Aberdeen, MD

    I have been working at InterContinental Hotels Group full-time (more than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    People friendly, mindful to the public

    Cons

    loosing good people, lay offs, promising good things int he beginning , then downsize afterwards

    Advice to Management

    In order to provide for Military do not take away the service to them of housekeeping

There are newer employer reviews for InterContinental Hotels Group

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