Interactive Intelligence
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Bonus plan not competitive, lack of true SDLC in software development and some over-rated and under-performing managers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Engineer in Raleigh, NC
Former Employee - Software Engineer in Raleigh, NC

I worked at Interactive Intelligence full-time (less than an year)


- Good vision from the CEO (Don Brown).
- Good team of people that are truly SME (subject-matter-experts).
- If you are just out of University and need a place where you can code, this place is for you.


- No SDLC (Software Development Life Cycle). When I say no, I mean none, squat, zip, nada...
- Requirement gathering is word-to-mouth or, at best, in a two liner e-mail.
- Prepare to read between the lines, and if you fail, pack your stuff.
- Under-performing managers in key position that are a true realization of the Dilbert principle. Managers are typically good coders that were put in a management position without any management skill.
- Politics at its worst.
- If you are at a senior level and want to experience the beauty of teamwork by creating stuff that is bigger than what you would have done on your own, this is not for you.

Advice to ManagementAdvice

Decide if the company is a technology company and if so, start acting as one. Become more formal on requirements gathering, functional specifications, design specifications and release cycles. Otherwise, there is a lot of noise created around the lack of such formality that should be enforced by upper-management.

Doesn't Recommend
Neutral Outlook
Approves of CEO

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