Interactive Intelligence
4.4 of 5 277 reviews Indianapolis, IN 1000 to 5000 Employees

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1 person found this helpful  

Bonus plan not competitive, lack of true SDLC in software development and some over-rated and under-performing managers.

Software Engineer (Former Employee)
Raleigh, NC

Pros- Good vision from the CEO (Don Brown).
- Good team of people that are truly SME (subject-matter-experts).
- If you are just out of University and need a place where you can code, this place is for you.

Cons- No SDLC (Software Development Life Cycle). When I say no, I mean none, squat, zip, nada...
- Requirement gathering is word-to-mouth or, at best, in a two liner e-mail.
- Prepare to read between the lines, and if you fail, pack your stuff.
- Under-performing managers in key position that are a true realization of the Dilbert principle. Managers are typically good coders that were put in a management position without any management skill.
- Politics at its worst.
- If you are at a senior level and want to experience the beauty of teamwork by creating stuff that is bigger than what you would have done on your own, this is not for you.

Advice to Senior ManagementDecide if the company is a technology company and if so, start acting as one. Become more formal on requirements gathering, functional specifications, design specifications and release cycles. Otherwise, there is a lot of noise created around the lack of such formality that should be enforced by upper-management.

No, I would not recommend this company to a friend

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Interactive Intelligence Group, Inc. (NASDAQ: ININ) designs complete solutions for contact center automation, unified communications, as well as business process automation software and services. Founded in 1994 and… Full Overview

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