Intermedia.net

  www.intermedia.net
  www.intermedia.net
There are newer employer reviews for Intermedia.net

1 person found this helpful  

Great group of people who work hard and are intensely customer focused

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Palo Alto, CA
Former Employee - Anonymous Employee in Palo Alto, CA

I worked at Intermedia.net as a contractor (less than an year)

Pros

Great products and culture, a can do get it done envrironment, Excellent emering technical services that is a real plus to SMB organizations. Offers superior customer service over its competitors which are large organizations Microsoft and Amazon Web Services. Does not have the bureaucracy of the large companies. The opportunity for individuals to make a difference and implement ideas is much easier than large layered companies

Cons

Going through growing pains and do not have the structure and processses of a more mature company. Can be a git chaotic, some young managers who need seasoning and more experience managing staff and departments

Advice to ManagementAdvice

Get organized with processes particularly around the hiring process.

Recommends
Positive Outlook
Approves of CEO

16 Other Employee Reviews for Intermedia.net (View Most Recent)

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  1.  

    I love it here - this is a winning company with smart and fun people, and a great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Intermedia.net

    Pros

    Cloud is one of the hottest areas right now, and Intermedia is doing really well pursuing it. The company was bought by a big private equity firm and new management is now running the company. Since then, the company has expanded into more products, better marketing, more focus on customer service, and training and development of employees. Smart, creative people. Visionary and driven management who care about the employees and customers. They really know what they're doing. The company is growing very fast, and moving into great new offices in New York and Mountain View.

    Cons

    Not really cons, but people work really hard. While there's lots of opportunity to do well and many good jobs, and people do get to move between groups, it's hard to get promoted into management. Most of the executives have significant and senior experience from outside of the company, most coming from other leading companies (thus its hard for most internal people to compete with this level of leadership talent).

    Advice to ManagementAdvice

    Try to give more opportunity for good people to become executives in the company. It seems that most of the top people, and all of the new senior people, were recruited from other companies. I expect that this will improve over time, as the company continues to expand opportunities will open and there will be a need for more people who understand the details of the business.

    Recommends
  2. 2 people found this helpful  

    If you want to be treated like a lab rat and be seriously underpaid then this is the company for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Sunnyvale, CA
    Former Employee - Sales in Sunnyvale, CA

    I worked at Intermedia.net

    Pros

    They provide a good product and seem to have a decent reputation with the public.

    Cons

    The support and sales departments are extremely stressful and to say you are micro-managed is an understatement. Management monitors literally everything you do, e.g., you have to sign in and out whenever you come and go from the office, they monitor literally every second you are on the phone, how many phone calls you make, etc.

    If you work in sales, they offer an extremely low base salary and then give you an impossible-to-decipher multi-page commission information handout that supposedly explains how the incentive compensation will be calculated. I believe they make this as complicated/impossible-to-understand an explanation as possible to camouflage the fact that you will be getting virtually nothing in commission, even though you'll be doing a ton of work. You are expected to handle the phone, text, and email with prospects - literally all at the same time! Don't expect to be paid much for all this work.

    Unless maybe you are one of a few executives at the company, working at Intermedia feels like a very lowly job. They overwork, over monitor and seriously underpay their employees.

    Advice to ManagementAdvice

    What more is there to say?

    Doesn't Recommend
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