Internap Network Services

  www.internap.com
  www.internap.com
There are newer employer reviews for Internap Network Services

4 people found this helpful  

If you have another offer, take it

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Atlanta, GA
Former Employee - Anonymous Employee in Atlanta, GA

I worked at Internap Network Services full-time (more than an year)

Pros

Good pay- higher than normal/ up to 10% of salary in bonus based on performance ("up to" being the optimal words here)

Good benefits- employee pays half/Internap half

Open to outside the box ideas/fun projects to work on

Nice new office with gym access/Starbucks/mall

21 paid days off

Ability to work from home on occasion, depending on your manager

Exciting and fast-paced industry with lots of potential

Cons

Constantly changing direction on goals

Long hours/high stress - frequently up to all hours of the night finishing projects for the board only to scrap them later or have to re-do

Competition among departments- very dog-eat-dog

Buy-in is needed from everyone so it takes a long time to make decisions

Everything seems to be done last minute with little thought going into planning - general mindset of do it halfway now and fix it later

Can't turn off work - expected to be available at any time

High turnover in general - about 50% and higher in sales - rare to meet anyone with tenure longer than two years

Not a very social culture overall - don't expect team sports, lunches, happy hours or christmas parties

Not a lot of interaction with senior management- very tiered/lots of middle management, little communication from the top

Very cheap - will choose the most incompetant vendors in the name of saving a dollar/management questions every nickel and dime spent to the point of exhaustion

Don't invest in employees - use them and lose them attitude/not generous with company bonuses

Inflexible- vacation time is accrued, so if you don't have it when you need it you are SOL - not willing to work with you

Advice to ManagementAdvice

If you invest in your employees the dollars will follow - not the other way around. In order to truly change the culture it must come from a place of genuine appreciation for employees. It starts at the top. Celebrate the successes you do have. Find a way to make people feel valued and they won't mind the long hours and might even stick around longer. Employee happiness and retention rarely results from a high salary. You have people that are intelligent and know how to get the job done in management, they just need to work on motivating and inspiring their employees.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

53 Other Employee Reviews for Internap Network Services (View Most Recent)

Sort: Rating Date
  1.  

    It a good organization and has been a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Internap Network Services

    Pros

    Solid and comprehensive products that fit early stage to mid-growth organizations.
    Smart people and great group of co-workers. Great Team.
    Great place to learn the industry.

    Cons

    Poor compensation. There is a three month look back on commissions that reduces your pay out.
    Trouble retaining sales professionals.
    Needs formal training for managers.

    Advice to ManagementAdvice

    Management training for new managers and managers that are new to Internap. I would recommend removing the three month look back on commissions.

    Recommends
    Approves of CEO
  2.  

    Half-way decent place to work, they don't pay well at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tier II NOC Engineer in Atlanta, GA
    Current Employee - Tier II NOC Engineer in Atlanta, GA

    I have been working at Internap Network Services

    Pros

    They is a lot to learn if you want.

    Cons

    No one wants to compensate or advance your position for learning it.

    Advice to ManagementAdvice

    Pay your talent on the support side.

    Approves of CEO
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