Internap Network Services

  www.internap.com
  www.internap.com
There are newer employer reviews for Internap Network Services

4 people found this helpful  

Great potential, Obsessed with cost.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Engineering in Atlanta, GA
Former Employee - Software Engineering in Atlanta, GA

I worked at Internap Network Services full-time (more than an year)

Pros

Cutting edge ideas, Great minds to share ideas with.

Cons

Zero investment in Infrastructure and R&D. Software engineering staff were literally cobbling together junk equipment that most normal companies would have thrown away in order to have working development systems. Management was more concerned about the bottom line than their employees and customers. Support staff in IT and Systems Engineering were completely overloaded with work trying to keep outdated and broken hardware and software functional.

Advice to ManagementAdvice

Accept that your engineering staff is "different" than your sales people and give us room and budgets to be able to function. Invest in your ideas with real budgets and real research. People can't create a great product out of thin air.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

53 Other Employee Reviews for Internap Network Services (View Most Recent)

Sort: Rating Date
  1.  

    Good company with solid product offering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Internap Network Services full-time (more than an year)

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    If you have another offer, take it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Internap Network Services full-time (more than an year)

    Pros

    Good pay- higher than normal/ up to 10% of salary in bonus based on performance ("up to" being the optimal words here)

    Good benefits- employee pays half/Internap half

    Open to outside the box ideas/fun projects to work on

    Nice new office with gym access/Starbucks/mall

    21 paid days off

    Ability to work from home on occasion, depending on your manager

    Exciting and fast-paced industry with lots of potential

    Cons

    Constantly changing direction on goals

    Long hours/high stress - frequently up to all hours of the night finishing projects for the board only to scrap them later or have to re-do

    Competition among departments- very dog-eat-dog

    Buy-in is needed from everyone so it takes a long time to make decisions

    Everything seems to be done last minute with little thought going into planning - general mindset of do it halfway now and fix it later

    Can't turn off work - expected to be available at any time

    High turnover in general - about 50% and higher in sales - rare to meet anyone with tenure longer than two years

    Not a very social culture overall - don't expect team sports, lunches, happy hours or christmas parties

    Not a lot of interaction with senior management- very tiered/lots of middle management, little communication from the top

    Very cheap - will choose the most incompetant vendors in the name of saving a dollar/management questions every nickel and dime spent to the point of exhaustion

    Don't invest in employees - use them and lose them attitude/not generous with company bonuses

    Inflexible- vacation time is accrued, so if you don't have it when you need it you are SOL - not willing to work with you

    Advice to ManagementAdvice

    If you invest in your employees the dollars will follow - not the other way around. In order to truly change the culture it must come from a place of genuine appreciation for employees. It starts at the top. Celebrate the successes you do have. Find a way to make people feel valued and they won't mind the long hours and might even stick around longer. Employee happiness and retention rarely results from a high salary. You have people that are intelligent and know how to get the job done in management, they just need to work on motivating and inspiring their employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Internap Network Services

Work at Internap Network Services? Share Your Experiences

Internap Network Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.