Internap Network Services

  www.internap.com
  www.internap.com
There are newer employer reviews for Internap Network Services

1 person found this helpful  

Can learn a lot about network systems, but management has lost sight of development.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - QA Engineer in Atlanta, GA
Former Employee - QA Engineer in Atlanta, GA

I worked at Internap Network Services full-time (more than an year)

Pros

There are lots of smart people here and lots of different systems to learn from. Pay and benefits are good. There are lots of things about these people and systems that make it worth hanging around.

Cons

Upper management hast lost the vision to continue development in the future, and it shows by the way they under-budget their development teams. There seems to be no strategies to continue to be competitive into the future, but all tactics are reactionary to stay competitive only in the present. They lose talent from the engineering side and don't replace them, meanwhile they increasingly push product and service sales that they are losing the ability to support.

Advice to ManagementAdvice

Less than 2% of your employees are design engineers that are actually creating future systems, but most good companies that grow into the future have more creative energy and technical ability than that! There is way too much management and non-technical employees gobbling up all the company's revenues. Quit funneling so much revenue into sales for the present to support the overgrowth of management and non-essential departments and put some more back into technical roles for current support development for the future. And above all else, upper management should pay attention to what the customers are getting frustrated with and invest more in present and future solutions.

Recommends
Negative Outlook
Disapproves of CEO

54 Other Employee Reviews for Internap Network Services (View Most Recent)

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  1. 2 people found this helpful  

    Rudderless and Heading into a Big Storm Q4

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A in Atlanta, GA
    Current Employee - N/A in Atlanta, GA

    I have been working at Internap Network Services full-time (more than 10 years)

    Pros

    If you work here for a few years, it will be easy to get into competitors like Akamai / Rackspace, as well as any colo provider.

    Cons

    The products are mediocre at best. Colo and IP are too expensive, and cloud products are half baked. Recent cuts in operations has severely impacted customer support. Customers simply do not want to renew contracts given their bad experiences this last year.

    Advice to ManagementAdvice

    Consider retaining smart people from each acquisition, rather than letting them go so easily when they have a different opinion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A lot of promise, just can't seem to get it together

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Pros

    Good but not great compensation (very good salary, mediocre benefits) high growth industry which is constantly changing means you'll always have plenty to do and new projects to tackle which is nice.

    Cons

    Work-life balance is an afterthought at best, corporate culture is highly siloed and left to the GM's / SVP's to create and maintain who may or may not care to do so. Highly fragmented workplace.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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