Internap Network Services
2.4 of 5 32 reviews
www.internap.com Atlanta, GA 500 to 999 Employees

32 Employee Reviews (View Most Recent)

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4 people found this helpful  

Internap: good commission potential, IF you can overcome company's challenges

Account Executive (Former Employee)
Costa Mesa, CA

Pros- Internap has an industry leading product (low latency IP), and a good commission potential for those that can overcome the company's challenges.

Cons- Internap's innovative low-latency bandwidth product is loosing traction in the market, do to the availability of viable alternative options from competitors (Cisco OER/PFR hardware solution, MZIMIA''s blended IP solution, etc).
- Market pressures (large number of competitors, low barrier to entry into market) have further accelerated Internap's downward spiral. Bandwidth is largely commoditized, and a "race to the bottom" mentality prevails in the industry with regards to pricing levels. As a result, prices (and profits) are rapidly approaching zero.
- Internap has experienced and erosion of their value proposition. Internap fancies itself as the Ferrari of bandwidth, which is a tough pitch when the current economic downturn has left customers with a Honda Accord budget. Even companies who truly do need the best IP performance possible are finding viable options that are less expensive than Internap.
- Aside from Internap's IP product, the company's product portfolio is weak. Managed servers and Content Delivery (CDN) products are far from best of breed. Colo (data center) service offerings are ok, but with only 6 or so company owned colo sites, the footprint is weak.
- The company's strategic shift away from colo resell, and towards sales of company owned colocation assets was much needed to raise company margins. As a practical matter for prospective sales people, this change has an extremely negative impact of saddling all AE's with the same quota, even though many of the sales regions lack colo to sell in their market (note: I can only comment on Internap's policies from when I was there, and it is possible that Internap may have adjusted quota's by regional colo availability since I left). Internap recruiter's may tell prospective hires that this is a non-issue, because AE's can sell colo that exists outside of their market. The reality for most customer's is that they want their production colo facilities near their offices, and HA/DR (backup) sites somewhere else. For AE's working with large enterprise customers who are looking for multiple colo sites, this may not be as much of a problem, just hope that the customer's target locations match up with Internap's modest colo footprint.

Advice to Senior Management- Continue to drive high performance expectations of AE's. This expectation of sales was always strongly articulated, and it should continue.
- Develop a company culture that demonstrates that Internap values it's employees, instead of constantly telling them (explicitly or implicitly) that they are disposable. This issue makes INAP a seriously tough place to work.
- Sincerest wishes for good luck with the company turn-around.

No, I would not recommend this company to a friend

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    6 people found this helpful  

    Dysfunctional. Senior management detached from employees.

    Anonymous Employee (Current Employee)
    Atlanta, GA

    I have been working at Internap Network Services


    Pros: Mid sized company in business with stable revenues. Nice offices. Competent middle… Cons: No corporate growth in sight. Tremendous employee turnover. No stability. Senior management… Advice to Senior Management: Get out of your offices. Work on team work. Stop the… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Approves of CEO

    2 people found this helpful  

    New CEO gets it, but I wonder if anyone else really does?

    Anonymous Employee (Current Employee)
    Atlanta, GA

    I have been working at Internap Network Services


    Pros: New CEO is defininitely on the right track if he can do everything he says he wants to do. He inherited a company where… Cons: The internal IT systems have been stretched way beyond their capabilities and create a huge amount of manual intervention for even the most simple tasks.… Advice to Senior Management: Fix the IT issue, it impacts everyone in the company. If you really do intend to take this company to the next level over… More
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