There are newer employer reviews for International Comfort Products

 

Quality products. Quality People.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - No Longer With ICP  in  Lewisburg, TN
Former Employee - No Longer With ICP in Lewisburg, TN

I worked at International Comfort Products

Pros

Time off for family issues. The people are great.

Cons

Lack of Communication. Promotions, pay scale. Managers should base the pay-scale within the family of UTC. I was told because we live and work in a rural city in Tennessee they base the salaries on industries within the area. It should be compared to others within the company also. I was told the CSR's salaries would be higher because they spoke to the customers. The department I worked in also supported the CSR's and spoke to customers as well as carriers. I made very important decisions about which truck line carrier would carrier our shipments. I could easily control the amount of spending on logistics by determining which carrier would be suited for each shipment shipped on a daily basis. I would take into consideration, rates, customer requests and carriers with the best "on-time delivery" reputation for rush or important shipments to the customer. With this knowledge and responsibility I feel I should have had the same pay scale as the CSR.

Advice to ManagementAdvice

Pay-Scale should be re-evaluated. I always received very high ratings on my evaluations from year to year but did not get the recognition for my accomplishments. Human Resources should be in control of the decision making on the scale of pay between departments. Managers would with hold raises to make their year end budget look better than other departments.

Approves of CEO

1 Other Employee Reviews for International Comfort Products (View Most Recent)

Sort: Rating Date
There are newer employer reviews for International Comfort Products

Worked for International Comfort Products? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.