International SOS

www.internationalsos.com
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There are newer employer reviews for International SOS

2 people found this helpful  

Exciting in London- Alarm Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations Manager in London, England (UK)
Former Employee - Operations Manager in London, England (UK)

I worked at International SOS full-time (more than 3 years)

Pros

Excellent co-workers; decent salary; great office location

Cons

Management is not very "trained"- tended to have favorites and pre-selected employees for promotions

Advice to ManagementAdvice

Listen to employees and treat everyone fairly

147 Other Employee Reviews for International SOS (View Most Recent)

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  1. 10 people found this helpful  

    What an awful place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at International SOS full-time (more than 3 years)

    Pros

    Some nice people
    Good pension scheme
    Bonus scheme
    Can give a relative newbie good experience (if you use the company merely as a stepping stone) as it is a large organisation
    Travel opportunities (if you're senior enough)
    What the company actually does is very interesting
    9am-5.30pm with only occasional times your work late so the worklife balance is good, IF you live near the offices which aren't really in London They are in Gunnersbury.

    Cons

    -Very beaurocratic in nature. No project ever begins with a strategic objective/clear brief and every project is delayed on average by 6-9 months. This is due to having to involve senior stake holders/partners of the company at all time-most of whom really do not know much but you have to involve them because it is a stroking ego exercise. All senior management/EXCO are totally out of touch with their staff and very arrogant. There are some general managers who are good but those who are smart run!
    -Nepotism is rife as is racism and sexism. But Nepotism is what will help you to progress in SOS. It's a french-owned company, so if you're french you'll get promoted, if you speak french you're next in line to get promoted, if you're a man and tick these boxes, you're likely to get promoted. Worse is that the interns are always french diplomats kids never picked upon merit but rather because they are affiliated with the right people. Those that do get promoted within the company are very close to the founders e.g. current group sales and marketing director who is not good at his job, nor commands respect and liking from his team, however is one of the most well paid in the company as he is french and aligned with the partners. In presentations made to him, if you're not 'senior' enough he starts reading his phone during meetings and looking disinterested- something which would never happen in the big 4 or any professional company!Sexism is rife (only one woman on the EXCO board) and bad behaviour is encouraged so that more junior staff are badly managed and
    -HR, Marketing, Sales and Operations departments have a high turnover- the unhappiest seem to be in marketing and HR based on the number of recurring vacancies. This isn't promising,
    -No management of staff or work. Just a day to day reactive environment based on partners makign requests rather than a good strategy for projects,
    -Office is in the suburbs of chiswick with no transport help form the company and no shops, food places as infrastructure-there are no good places to eat (unless you want to spent 10 pounds a day on pub food).
    -Benefits package is substandard. Maternity policy is statutory minimum for the UK when its a company promoting health and wellbeing. Shows that they don;t take care fo their female employees. Not a good place for women.
    -Flexible working is frowned upon (women who do have babies end up comign back to work after 6 months) and company refuse to grow with times and encourage this policy like their competitors and many international organisations do. (especially with an office near heathrow, flexible workign should be introduced)
    -Holiday is 22 days a year- the minimum for the UK.

    Advice to ManagementAdvice

    Get rid of the bad apples and nepotism that feeds this behaviour. Get some young fresh, smart talent that will command respect and will be well-liked. Empower these people to bring change to the organisation without being blocked by old has-beens. Only then will you be on the level of a truly professional brilliant organisation. Keep your employees happy. If you say you're a company that care for health and wellbeing, provide reassurance , start with your first ambassadors- your staff! Look after them, introduce better holiday, flexible working, promote training and empower them to become better an dlike and respect you more- instead of giving it to a french person who's best friends with the partners. If you don't your company will fail. You are nothing without your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    An ordinary person molded into a superhero

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at International SOS full-time (more than 3 years)

    Pros

    It is an MNC, you get to learn a lot if you are keen and willing to get your hands dirty (hands-on) within your area and outside your field.

    Cons

    Not everybody treated the same way and very color based, this is very visible across the whole organisation. Too heavy at the top and middle levels and very weak at the bottom. Not enough working bees and lots of big talkers. Unreasonable deadlines and feels like racing with time. Not very family oriented and no work-life balance.

    Advice to ManagementAdvice

    Equal opportunity and remunation regardless of race, nationality and background.

    Recommends
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