Intersections

  www.intersections.com
  www.intersections.com
There are newer employer reviews for Intersections

 

Not all bad depending on your team, pay isn't great but there are a ton of better jobs in the area

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Call Center Quality in Chantilly, VA
Former Employee - Call Center Quality in Chantilly, VA

I worked at Intersections

Pros

I enjoyed working at Intersections primarily because of the team I worked with. The company as a whole was not that bad but the call center was a whole different story. My last year there, they purchased an adjoining building and moved the entire company aside from the call center there - everyone called it the Taj Mahal and most call center employees were discouraged from going there -

Cons

Bad communication from Senior Management - very ego driven leadership. There were also many changes constantly which made many people uncomfortable, personally, it wasn't a problem for me but some had a hard time with it. There was also (again, I only speak about the call center) a feeling of low moral and very bad job insecurity - everyone started referring to Fridays as 'Firedays' because of the turnover.

Advice to ManagementAdvice

Step in to the call center every now and then to give some face time to the grunts - it would probably go a long way to acknowledge your front line is doing a good job!

Doesn't Recommend
No opinion of CEO

38 Other Employee Reviews for Intersections (View Most Recent)

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  1.  

    Fast Paced, Hectic, exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intersections full-time (more than 5 years)

    Pros

    New technology for identity theft prevention.

    Cons

    Constant change in directions makes it hard to focus on one project and take it to completion.

    Advice to ManagementAdvice

    Scrap outdated back end technology and spend money to re-design from scratch.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    You are on your own: sink or swim.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intersections

    Pros

    The compensation package is OK.

    Cons

    Rampant favoritism, witness many ethnic jokes/slurs among staff and management. even though workforce is very diverse. Very little communication between management and workers despite many meetings. Huge learning curve, similarly tasked departments feuding, very little patience or training from management. Secretive, distrustful culture; contractors treated as pariahs

    Advice to ManagementAdvice

    Communicate to the plebians!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Intersections

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