Interstate Hotels
3.1 of 5 43 reviews
www.interstatehotels.com Arlington, VA 5000+ Employees

43 Employee Reviews (View Most Recent)

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Hard-times hotel operator

Manager (Former Employee)
Minneapolis, MN

I worked at Interstate Hotels full-time for more than a year

Pros-Many local properties have autonomy over their operations.
-Local management is empowered to make decisions on day-to-day operations.
-Mid-size operator has opportunities to move laterally or promotion.
-Variety of different levels of service in lodging (budget, mid-tier, and luxury)

Cons-Only takes action to improve a property when it has reached a crisis.
-Senior management doesn't seem knowledgable of property-level issues.
-Technology for systems is outdated.
-No reaction to poor employee survey results.
-Benefit costs to employees slightly higher than comparable companies.

Advice to Senior ManagementTake some serious action on property-level issues that come to your attention.
Establish values that are properly communicated and adhered to.
Only accept management contracts that are financially feasible--if an owner wants you to run a property with no expenses, no capital improvements, and yield a high profit--simply say 'no.'

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Overall a pretty good company

Manager (Current Employee)
San Antonio, TX

I have been working at Interstate Hotels full-time for more than 3 years


Pros: Lots of hotels under management offering good flexibility for those… Cons: Very difficult to be promoted or recognized unless you start with Interstate at entry level. Very strict attendance policy… Advice to Senior Management: Realize that valuable employees may exist outside the Interstate fold and treat them fairly when hired. Hold your Regionals to provide more support and less… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Nice Place To Work

Server Assistant (Former Employee)
Louisville, KY

I worked at Interstate Hotels part-time for less than a year


Pros: I worked in a restaurant at one of the Interstate Hotels in Louisville, KY. I made decent money there and it was well run.… Cons: Like a lot of hotel restaurants, business could be unstable… Advice to Senior Management: Coordinate marketing scheduling with area events better. Yes, I would recommend this company to a friend More

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