Interstate Hotels

  www.interstatehotels.com
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51 Employee Reviews (View Most Recent)

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  • Work/Life Balance
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Poor Management

Anonymous Employee (Former Employee) Beachwood, OH

ProsManaged by Interstate Hotels which has a great reputation as a hotel franchiser. Limited opportunity for advancement at this location though. May be better at other locations. Does not cover relo costs or encourage relocation to other cities like other hotel management companies.

ConsPoor upper management (GM) that does not seem to care about its employees. Non-supportive GM that doesnt seem to do anything but sit in his office all day and watch the news and youtube while delegating his work to his managers and assistant. Very unprofessional towards customers and other employees as well. Many instances I witnessed GM yelling at other employees and being rude to guests. Not a good role model to subordinates because of this. The rest of the team is great to work with but overall it is a very negative environment since you feel like you are always walking on eggshells with upper management.

Advice to Senior ManagementFire upper management. Lack the skills to management a team and create a positive working environment.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good experience, more communication needed.

    Guest Services Agent (Former Employee) Indianapolis, IN

    I worked at Interstate Hotels

    Pros: I got to learn independent management skills- often times, depending on the property, you're the staff member and acting manager on duty. This forces… Cons: I worked short term, so I can't comment on the advancement side of things but you have much more contact with the AGM than… Advice to Senior Management: More transparency in why things are done would be nice. Understanding why price groups are blocked off is… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Outgrowing themselves and losing effective oversight

    Manager (Current Employee)

    I have been working at Interstate Hotels full-time for more than 3 years

    Pros: Lots of hotels to choose from making advancement or relocation easier. Hotels are mostly deluxe and upscale properties and upper… Cons: Hotel level management holds all the accountability and is likely to have to work 60-70 hours a week due to excessive reporting and training required.… Advice to Senior Management: Hold your regional managers more accountable for the way they treat people;… No, I would not recommend this company to a friend More

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