There are newer employer reviews for Intertek

6 people found this helpful  

Bait and switch

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Administrative Assistant in Plano, TX
Current Employee - Administrative Assistant in Plano, TX

I have been working at Intertek full-time (more than an year)

Pros

Some nice people; very nice PTO (20 days, plus holidays); opportunity for overtime pay if an hourly employee.

Cons

Growing expectations of almost all employees without extending any sort of incentive to out perform previous results. Morale was abysmal, of the sort that made it painful to get up in the morning to go to work. Good ol' boy mentality and hierarchy was discouraging to deal with on a day to day basis.

Advice to ManagementAdvice

Communicate more with all level of employee, and don't treat those that aren't in engineering like second class citizens, everyone has a lot to offer and working as a team would get better results. Communication all across the North American offices is tragically bad.

Doesn't Recommend
Positive Outlook
No opinion of CEO

129 Other Employee Reviews for Intertek (View Most Recent)

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  1. 7 people found this helpful  

    Disappointing corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Plano, TX
    Former Employee - Project Engineer in Plano, TX

    I worked at Intertek full-time (less than an year)

    Pros

    Decent starting salary.
    Begin with 4 weeks paid time off and 10 company holiday days per year, you'll need them.
    Opportunity to work with a wide variety of products.
    Work was usually self-directed.

    Cons

    Incompetent and out of touch upper management.
    My team leader had weak English skills that resulted in near daily miscommunication and unclear expectations.
    90% of work was E-mail and MS Office based.
    Employees stole tools, equipment and supplies from the lab regularly.
    Strict business casual dress code.
    Hard to find people to go to with real technical expertise when solving problems.
    These same people received less respect and greater criticism of their flaws than the "Old Guard" at the office who had mostly lost their technical expertise from disuse if they ever had any.
    Outsourced tech support in India makes even the simplest PC tasks like changing the system clock time or installing a new version of office require hours of waiting on the phone, for downloads to complete or for them to call you back.
    I was denied a request to work fewer hours to improve my work/life balance.
    Management decided everyone had to start at 8 am after I'd worked here for 5 months. The 8 am start added 45 minutes to my commute each way. No compromise could be reached except coming at 7 am and working overtime every day.
    1 hour lunch break is unpaid but mandatory.
    Supervisor traveled constantly making feedback very scarce.
    There was little recognition for producing high quality and through reports only speed was rewarded.
    Pressured to compromise the quality of a product safety evaluation to do it faster rather than right.
    Uncomfortable office politics.
    Rules for the sake of rules, for example which doors people used to enter a lab or what kitchen they kept their food in.
    Beige shades were installed every exterior office window making it feel overcast indoors even when it wasn't, moral of employees was negatively affected and the shades were universally opposed outside of management but they remained up.
    No recycling anywhere in the office, not even for toxic batteries or electronics.
    Messy lab environment, tools are not returned after use, are stolen, broken without reporting it or lost. Usually 1/3 to 1/2 of time away from report writing to test products in the lab is spent actually looking for things gone missing.

    Advice to ManagementAdvice

    Realize that employees are humans and work better when they are kept happy, treated as equals and have a say in things that affect them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Satisfied Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Houston, TX
    Current Employee - Finance in Houston, TX

    I have been working at Intertek full-time (more than an year)

    Pros

    Lots of opportunity,
    Diverse culture,
    Great Boss and colleagues in my team.

    Cons

    Limited social bonding.
    It software is lacking. The company needs to enhance their current software to meet the growing demands of the company to be more efficient and effective.

    Recommends
    Positive Outlook
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