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1 person found this helpful

Horrible nightmarish experience!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Help Desk Analyst in Long Beach, CA
Former Employee - Help Desk Analyst in Long Beach, CA

I worked at Intratek full-time (more than a year)

Pros

Benefits are "OK" and sick days

Cons

Worked help desk through Intratek Computer at the VA Hospital in Long Beach. A hell hole. Busy 24/7. Manager and supervisors and dumb as hell and don't care about the employees. Pay is low and no raises. People you have to assist that work for the VA are very stupid and some of these people are "Doctors".

Advice to ManagementAdvice

Stop being shady!

Intratek Response

Nov 17, 2014Chief of User Support & Field Operations

We certainly agree that the VA Long Beach Help Desk is a very busy one, no doubt about that. If you're reading this, please keep in mind that being a Help Desk Analyst does require patience ... More

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  1. From day one, I was always treated as part of the Intratek family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Huntington Beach, CA
    Current Employee - Project Manager in Huntington Beach, CA

    I have been working at Intratek full-time (more than 10 years)

    Pros

    Even though it is not a small business, it still has the feel of a small family-owned type business. The corporate philosophy is very much catered to given the customer the best service possible, and at a reasonable cost, which meshes well with my own personal philosophy.

    Cons

    Sometimes it is hard to get new ideas and suggestions to be considered and/or implemented by the decision makers.

    Advice to ManagementAdvice

    The new school of social media needs to be embraced much more than it currently is. Don't underestimate the power of social networking!

    Recommends
    Positive Outlook
  2. Good Company to work at but not for long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Huntington Beach, CA
    Current Employee - Anonymous Employee in Huntington Beach, CA

    I have been working at Intratek

    Pros

    Good management and good people to work with.

    Cons

    No chance for growth and moving up.

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